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June 2024 by Rollarama Skating Center
We were camping at Limerock Park in CT, when we needed an urgent care. Ended up getting 2 prescriptions and was directed to Walgreens on Elm, which was less than 2 miles away. The store was open, but Pharmacy opened at 10. They opened exactly at 10 and filled prescriptions right away. The people working in the pharmacy were very pleasant and quickly had us on our way. Thanks to all of you! Susan N.
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April 2024 by Bella Boroski
The worker “nycol” is very disrespectful and i was asking about a coupon code and she said “you can check your damn phone” and I checked my phone for the coupon and she said “I really don’t have time for this I have other customers so are u done”
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April 2024 by Dayleen Alves
STAY AWAY FROM THIS PHARMACY!!! The pharmacist ( TAD ) , erased important refills from my profile and my husbands. The good thing is I have screen shots to prove what he’s done!!!He is out of control and needs to be FIRED!!!!
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July 2023 by Luz Castillo
Excellent, they sell absolutely everything for personal and home care, apart from their pharmacy, which has everything, I recommend it.
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July 2023 by Nicole Wilkinson
Pharhana,Tina, Pam are my favorite cashier's. :)
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July 2023 by Sandra Luce
Great shopping experience !!!
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July 2023 by jackie boyd
The pharmacy is almost always closed due to lack of pharmacist and staff.
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June 2023 by Jillyn J.
The two assistance are very uneducated and should not be doing this job. They gave me a run around in the pharmacy had to wait had to pull around. Come back and still didn't have my medication and it was the wrong medication the first time awful please do not recommend.
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October 2022 by Dan Sabia
The state should close this location’s pharmacy due to its incompetency in fulfilling prescriptions. After waiting 3 days for a much needed antibiotic, ( calling the store, connecting with an automated attendant telling me that they have the prescription but its not ready, call back in an hour) I drove to the store on the 4th day to find another couple waiting in line for a prescription called in 2 days prior. The pharmacy filled both of our prescription as we waited.This location is not only incapable of routinely filling a prescription on time, but equally incompetent in communicating their inability to fulfill. It’s nearly impossible to speak with anyone over the phone regarding the status of a prescription. Based on the on-line reviews that I just read, this has been an ongoing issue and should be addressed. Now that I know of their incompetency, I will not have a prescription sent to this store again, but what about people that are not aware?The state should not allow this incompetency to persist. Failure to fulfill or providing notification of your inability to fulfill will result in serious health consequences to an uninformed consumer.
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October 2022 by Krs R
This is the worst pharmacy I have ever dealt with. Prescriptions are never ready and every time I go there something is wrong. I see others before me have nothing but problems to. I called this morning and was on hold for 42 minutes and the automated system kept repeating I had 2 people ahead of me now how is that even possible? My entire family is going somewhere else. This pharmacy is absolutely horrible! My doctor sent my prescription yesterday and it still isn't filled.
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October 2022 by Shane James
This pharmacy tries to help but they are very understaffed and every visit has been a lengthy one for the past several months. Even a phone call to the pharmacy usually ends up in at least a 20 to 30 minute hold. I've used Walgreen's for many years albeit not this store and never seen the problems I have since moving to Torrington. Just hoping they finally get more staff or I may need to go elsewhere. Been patient for a long time. Otherwise most of the staff seems friendly although stressed out.
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September 2022 by John Valentine
Pharmacy, continues to provide substandard customer service. Short staffing still an issue, on hold for an hour, had to call back and get the store manager involved to get answers I needed.
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September 2022 by matt m
does the process of dropping off if fedex packages have to be so unorganized...nobody is ever ready, or any idea who has the equipment.
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July 2022 by Amanda Wells
I don't have issues with the store or photo. For the most part their friendly and give good prompt service.However the pharmacy has gotten bad. Their always short staffed (I understand that) but they close early, started having issues with getting my medications resulting in me going days without them on multiple occasions. They've even closed for the entire weekend more than once recently. I would have problems every time I tried to call the refills in. Then I would receive a text saying they were ready for pickup, yet when I got there they wouldn't have it. It just kept getting worse. It got to the point I switched pharmacies because there were numerous issues every single time I was due for my medicine. I understand sometimes there are issues beyond control but every single time? Not to mention instead of apologizing for the inconvenience, you would get an attitude and basically be told "oh well nothing I can do."
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July 2022 by Sarah Colquhoun
How can you temporarily close your prescription area for people who need their medicine without calling them, sending a text message or even a email! Very unprofessional and you lost me at this place and I am sure you lost a good chunk of customers for your unprofessionalism.
