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November 2023 by Tamra Nier
I was greeted as soon as I walked in which was very inviting. The customer service was impeccable. I was very satisfied with the price and the time it took for my car to be serviced Thank you
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November 2023 by Andrea Osorio
I never write reviews for any reason but my experience with the Town Fair Tire in torrington was such a delight I only felt it was appropriate. Hank, the a manger of the store, was very helpful regarding my tire that needed changing and even tho I only went in to buy one I left with 3 at an amazing price and with warranty. Great Job Hank and you’ve just earned a loyal customer! Made spending money on tires a nice experience.
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October 2023 by Elysia Neffinger
I have had nothing but amazing experiences the two times I have been here. All the staff was SUPER friendly and helpful and knowledgeable. I spoke with Hank on the phone and then met him in person when I had my new tires put on. He was so friendly both on the phone and in person- this really makes a huge impact this day and age. Would HIGHLY recommend this place to anyone as I felt like the sales reps were both knowledgeable and took time to explain exactly what I needed done and why I needed it. Fantastic job you guys! Keep up the good work!
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October 2023 by The Dragon Queen “Thea Everest”
Jay at the front desk was incredibly helpful in finding the perfect wheel and tires for my 2017 Tacoma.Would highly recommend, he’s knowledgeable and gives plenty of details.
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October 2023 by Skye Blanchette
I purchased tires here and had them price matched. I set an appointment and showed up for it only to find out the tires were not there yet. They should've called to let me know this before I drove there. I then had to wait another two days before I was able to get the tires on. They refunded me $77 to make up for this error. I was told I was getting a check for the difference of the price matched amount $276. They sent the check with the first name spelled incorrect. I had to go back and return that check. I was told they would get a new one sent out immediately. It has now been a week. I just called to follow up and was told it hasn't been sent out and and it would be another week before they even mail the check. This means I will be waiting a total of one month or longer to receive the check after being told it would only take a week. The manager was dismissive on the phone about the issue, did not seem concerned about the time discrepancy, or offer a resolution. He also hung up abruptly despite my patience throughout the whole process. The tires came out great the sales associates were polite but the overall experience with the price matching and the last person I spoke to which I assume was the manager was terrible. I would not recommend this place and will not buy tires here anymore.
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September 2023 by Meghan Driscoll
Mary helped me pick out new tires on Saturday and was wonderful. Knowledgeable and great at breaking it down and explaining it to someone who has no idea about tires. :) Felt confident in my choices, and the service was A+ all around.
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September 2023 by Jada B.
We went in to get our tire with a nail in it fixed and everyone was so kind and helpful. They were done in less than 30 minutes at NO CHARGE and the tire is working great. 10/10 would recommend!
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September 2023 by Leonard Romaniello
I had an appointment to fix my vehicle tire monitor system. I got there a little early and they took my car in early. They replaced one sensor and filled all my tires with the proper air pressure. A young man did this and explained everything to me and left my car right out front for me. I believe his name was Octavio. He was very helpful, professional and friendly so I hope I got his name right.
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August 2023 by Rainy Day
I can’t believe I haven’t left a review for these guys yet!They always offer a great service and expert advice. I had a flat and they helped me select great tires. Fast job and I didn't have an appointment! Everyone I dealt with there is very friendly. Thank you Town Fair Tire Team for many years of great service here in T-town.
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August 2023 by Alyssa Marchand
Tay and Hank provided excellent service today. They explained my options to me & helped me decide which tires to go with. They were friendly and efficient. I had 4 new tires installed and an alignment done and was on my way in no time!
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August 2023 by Rob Amoroso
Awesome job as usual. Marcus had me in and out in record time! I highly recommend these guys, been a customer for years and they've always taken care of me well.
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August 2023 by Kyle Kramek
Wonderful experience with Tyler making sure that I was given the deal that fit best with what I needed. The young man with cool tattoos who did my alignment was also really thorough and helpful. Overall, great experience.
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August 2023 by Steven Levine
Tyler and Steve were great, they gave me a great price for four tires on my 2020 Hyundai Santa Fe, also four guys work on my 2020 and it was done in 30 minutes, Thanks a lot Tyler and Steve, I'll be back for my 2019 Hyundai Santa Fe.
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August 2023 by Jason C.
This place Hass to be the most incompetent business around. Made an appointment for 430 to get two tires on my dump truck. Order highway tires after they demanded I need highway tires because my rear tires are highway tires. I got out of work early to drop off the truck. When they brought my tires to the front they were all-terrain tires. I told them they were a bunch of idiots and I'll leave it at that
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July 2023 by John D.
Omg, you are much better off paying a little more somewhere else. After the tire sale you're just ignored. Save your sanity and go to small shop.