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September 2023 by Sharon D.
I tried to get in to see my account it was two in the morning I needed to transfer funds this happens a lot unfortunately their second safety measure doesn't work if it sends you a code you don't know it because you can't see it or hear it come through if you want it to ring your phone it doesn't and there's no way to get it to do that after three tries it will block you out for the entire weekend and it has no 24 hour service where a human being can fix it for you you're just out of luck so if you're out of the country or out of the state and you don't even know what your balances it's like not having an account at all
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January 2021 by Mario Zecca
Never had a problem in 8 years with the bank.
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December 2020 by Kim L.
Just opened a account at the main street branch. Very nice and helpful and wow free checks.
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August 2020 by H C.
When my mother's bank left the Torrington area I wanted her to use a more 'national' brand since we lived in different states and it would be easier for me to help her if she used a national brand. Her friends encouraged her to use Torrington Savings Bank (TSB) instead. While I wasn't happy with the decision at the time, I am thrilled now. The service is unparalleled. I wish they were a national/global brand so I could use them. Every interaction feels so personal. Staff are committed to helping and know how to do what you need in a single call. If there were more stars I'd be giving them more stars. They really are amazing.
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May 2019 by Gene Schneider
Another new bank account thanks
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July 2018 by B W
Fantastic community bank, consistently friendly service when you need to stop by.
