8AM - 6PM
705 Main St, Torrington“Excellent service! Benjamin went over the Nissan Rogue Platinum 2022 pre owned in great detail. Mike and Raul were very helpful with the financing. Amazing place to buy a car.”
“Had them mount and balance new wheels and tires. Very good communication, called me to inform me of any defects on the wheels prior to mounting and done in a timely manor as well as affordable.”
“We could hear that we had worn out brakes, when we brought our car to this company. When we dropped it off, we mentioned that the brake light had been on for a couple days and the ABS light was now on also. They called us back with the results of their inspection of the vehicle, which included checking the brake system, as well as front end components, engine maintenance components, and a complete overall vehicle condition report.
We gave them the Go ahead to replace the brake pads and rotors and to get the brake system back in working order for $1200.00.
When we picked up the car as we left the repair shops parking lot we knew immediately something was wrong. The brake pedal did not feel right and the ABS light came back on?
Spoke to the manager about this problem, he said this issue was not included in the $1200 job. that the additional cost would be $125 an hour to determine the cause of the ABS light which did not include parts or labor to actually repair that.? !
I don’t know if it was because they did not bleed the brake lines, or flush all the fluid out of the system, which normally would be done with this kind of job?
But I feel I should not have to pay even more to find out. So we took the car as is and will find another repair shop to complete the job, perhaps across the street from them?
FOLLOW UP: the business owner “Franky” contacted us after hearing about our disappointment with his business. He was very informative explaining that the brakes are a separate system from the ABS system which was causing the brake light and ABS light to be on even after the brakes had been replaced. He was very courteous and offered to make it right if we brought the vehicle in, which we did and I’m happy to say that we are now very satisfied with all the work that they have done on our car.
To make everyone aware. with the new technology we have on our cars these days it’s not simply one braking system. There are multiple systems that function the brakes. Just because your brake pads and rotors may be worn out doesn’t mean if those parts are replaced that the car will function correctly. It may require more work and money. Thank Franky”
7:30AM - 5:30PM
616 Main St, Torrington“The guys and gals at Zeller are exceptional! I’ve been coming to them for over 5 years now for everything my car needs. They always get me right in, very straight forward, & helpful in finding what suits my budget & needs.”
“Jimmy and his crew has installed several stereos in my personal vehicles going way back to early this century. He was our go to guy for remote starters and such while I was employed by Torrington Toyota.
Reliable, professional, and all work is guaranteed. I would not go anywhere else!”
“I stopped by the BJ's in Torrington, because I needed some honey and cheese. This BJ's surprisingly wasn't that busy on two nights before Christmas. It was well stocked, but it took me some time to find everything I was looking for because the layout of this store is a bit different from the one in West Hartford.There was a very kind lady offering samples of corn and apple sauce, she was working at both stations simultaneously. Each time I passed by her she offered it to me again. I told her, I just had it, she said "that's ok, have another one!" I always thought the people who check for your BJ's membership card as you're walking in was the most ridiculous job, because you can't really do much without your card. On this occasion they didn't ask for my card. I was convinced it was in my purse. After my shopping cart was filled and I went to pay, I discovered I didn't have my card. Lucky it was in my car, so all time wasn't wasted.Their job to check for your card, actually has a purpose, holding you responsible that you know where your card is.BJ's is a Club Warehouse. Their membership is $55 annually. This is where I typically go to fill up my car with gas. Their gas prices are the best.”
“Steve Smith was very courteous and very helpful. He went above and beyond to give us the best service. Ask for Steve Smith (sales person) when you need to get into a new ride.”
8AM - 5:30PM
168 S Main St, Torrington
“The salesman, Ty, was very friendly and knowledgeable in helping me purchase my tires, then went above and beyond and did the actual installation when the shop was shorthanded. Kudos to him for having tremendous work ethic. Excellent job.”