Stop & Shop is a neighborhood grocer offering a wide assortment with a focus on fresh, healthy options. Customers can usually find what they need to eat healthy, though some note the produce can be less than great. The store provides in-person shopping, online delivery, and same-day pickup. The GO Rewards loyalty program delivers personalized offers and allows customers to earn points for gas or groceries. Reviews highlight that staff often go above and beyond with great customer service, showing kindness and assistance. Specific teams, like Bakery and Floral, have been praised for their willingness to help complete important occasions for customers. The pharmacy is also noted as great and wonderfully helpful. However, the store itself receives criticism for having nothing on the shelves and not restocking items, with one reviewer calling it a joke that needs help. Conveniences like easy-to-use bottle recycling machines and an indoor bin for unaccepted bottles are appreciated. The company is committed to fighting hunger and supporting community causes.
