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May 2024 by Genetically Designed
Staff are nice and friendly, though look bored. Everyone seems to mind their own business. Good low key gym. Black card massage chairs, water massage and tanning is always a plus. Wish it was closer! Like all PF not really many bells and whistles.
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February 2024 by N P
Love the location & new equipmentUPDATE 2024: Place has really gone downhill. DIRTY and DUSTY everywhere. Just look around, it definitely does not get cleaned well. From 5 stars to 2 stars. Manager comes late all the time and obviously does care. I complained before straight to him and nothing is done.
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February 2024 by kelly Quinn
My favorite of the facilities I have visited. The club is clean and there’s rarely a wait for machines. The staff are friendly and helpful.
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February 2024 by Molly
This is the best gym around. The staff is so friendly and treats you like family. I've been coming here for years now. Every time I go, there are employees walking around and cleaning. Dave, the manager, is awesome , he is so friendly, accommodating, and works so hard to make sure the gym is clean and well running. I couldn't recommend this location more. I've been to lots of gyms in the area, and planet fitness is by far the best deal. The community is so welcoming, and the staff works so hard at this location.
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February 2024 by Michael Vichiola
I was there for my usual workout, which was roughly around half an hour to an hour and I have to say that the facility was very well cleaned and I did notice that there were free weights for one to use Should that be something they want. I would definitely recommend.
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February 2024 by Noelle Chislum
Very great place and staff too!!!!
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January 2024 by Elaine
Friendly staff, clean facility and well-maintained equipment.
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December 2023 by Cherri Glidden
I love this gym. There are so many extras with a low monthly cost.
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December 2023 by Helga Cintia László
The staff are welcoming, the gym has great equipments and is always very clean! Highly recommend!
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December 2023 by The Perfect Present Co.
WHEN WANTING TO SUSPEND OR CANCEL MEMBERSHIP - YOU CANT JUST EMAIL OR PHONE THE COMPANY.YOU MUST SEND A CERTIFIED LETTER TO PLANET FITNESS WITH YOUR REQUEST. THIS IS A WASTE OF MONEY & TIME.MOREOVER PLANET FITNESS WILL NOT PRORATE YOUR MONTHLY PAYMENT AND WILL CHARGE THE ENTIRE MONTH IF YOU CANCEL 1 DAY AFTER THEIR BILLING CYCLE.COMMUNICATIONS WITH CORPORATE HQ, WHO MAKE THEIR POLICY, IS IMPOSSIBLE BECAUSE THEY PROVIDE NO ABILITY TO DO SO ON LINE.THIS IS VERY DISAPPOINTING AND NOT CUSTOMER FRIENDLY.
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December 2023 by C E
Friendly, attentive staff and not much crowding if you are able to go in the early afternoon. Clean facilities.
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November 2023 by Heather Pelletier
Torrington CT location is the best and friendly atmosphere to be in.
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November 2023 by bryonne vancini
Clean and friendly people just know if you want to cancel a membership you are required to go there and write a statement which I find irritating
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November 2023 by Kevin Hastings
Love it.
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October 2023 by Robert Gargliardo
Very clean. Great equipment. The Staff is great. All the way around a great experience.