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April 2024 by Sarah Storrs
Petricones has top notch customer service. They go above and beyond for my home bound grandparents. Much better than any big name corporate pharmacy, they add a personal caring element you can’t find anywhere else.
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April 2024 by Amy St. Jean
Always a good experience.
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November 2023 by Beth Goulet
Excellent professional and compassionate people. Highly recommend this family owned business.
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September 2023 by Emporess Amanda
Great Pharmacy! They always get my perscription filled. The staff is always great and they have gone above and beyond for me more than once. There was a few months when because of my insurance I had to go to CVS they had problems filling my perscription every month for 4 months. I was like I don't know why this is a problem I never had this issue elsewhere. They told me I should go elsewhere so I called my insurance company and now I am happily back at Petricones getting my perscription on time every month with no problem. Can't thank them enough for all they do.
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July 2023 by Mary B.
Great service and knowledgeable , accommodating staff. Matt and Sarah thank you for your expertise. Never knew an abdominal muscle strain could be so painful. After 3 days of binding my injury with an ace bandage , I was still in pain and pretty much cutting off my blood flow. Called Petricones and Matt knew exactly the the type of abdominal/rib compression belt I needed.I'll be sleeping much better tonight and finally feel some relief from the pain. What great service! Mary B.
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July 2023 by Melissa “Jules Rules” St. Laurent
As of March 2023 they started charging $2 per delivery with no option to waive the fee for those who can’t afford it. They are also very disorganized and will deliver one medication at a time if you don’t stay on top of them. So, today I picked up my medication and asked how much my medication was worth if I didn’t have Medicare. I was told that they aren’t making anything off the scripts because the government refuses to pay them enough. The pharmacist then grabs my medication and says let’s see and I said hey look the exact amount isn’t the point. The point is that you’re getting thousands for just the 6 medications I picking up and it’s not like I ordered a pizza. He comes up yo the counter and throws my medication in disgust and says, “I know this isn’t your pizza, here!” And the girl at the counter didn’t even give me a bag and says, “Just leave!” I left and added them up and they are getting $2664.92 just from what I picked up today. That is the very last scrip I’ll ever fill there! Do not go here because they don’t value your business especially if you have Medicare or Medicaid.Edit (June 30, 2023): Yesterday, my new pharmacy told me that they would gladly deliver my medicines to me as it’s covered by my insurance and that wasn’t enough for you? You had to charge me on top of a covered delivery. That’s just another thing that just stinks about the way your “pharmacy” operates.
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May 2023 by Steve S
Went here for the first time- was a great pharmacy experience. Way better than the national chains- and better priced. Amazingly friendly staff. Going to be my new go-to pharmacy.
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April 2023 by Melissa St. Laurent
As of March 2023 they started charging $2 per delivery with no option to waive the fee for those who can’t afford it. They are also very disorganized and will deliver one medication at a time if you don’t stay on top of them. So, today I picked up my medication and asked how much my medication was worth if I didn’t have Medicare. I was told that they aren’t making anything off the scripts because the government refuses to pay them enough. The pharmacist then grabs my medication and says let’s see and I said hey look the exact amount isn’t the point. The point is that you’re getting thousands for just the 6 medications I picking up and it’s not like I ordered a pizza. He comes up yo the counter and throws my medication in disgust and says, “I know this isn’t your pizza, here!” And the girl at the counter didn’t even give me a bag and says, “Just leave!” I left and added them up and they are getting $2664.92 just from what I picked up today. That is the very last scrip I’ll ever fill there! Do not go here because they don’t value your business especially if you have Medicare or Medicaid.
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March 2023 by Conrad Sienkiewicz
Forget CVS and Walgreen's - Petricone's is the place for all your drug needs! Very knowledgeable and courteous staff. They have been doing it right for almost 100 years, baby!
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January 2023 by benjamin liebeck
Great staff, always had smooth, no issues business with them. They have gone the extra mile for me more than once. They have a larger staff compared to their competitors making for better faster service. The fact that they deliver is a game changer for me being sick and limited. They even remembered my birthday!
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December 2022 by Christine Tuozzo
Went here for my latest COVID vax. What a fantastic place. Everyone was helpful, kind & efficient. My appointment was on time & quickly done.Highest recommendation. This is a fantastic place.time & quickly done. I wish my insurance would allow me to use Petricone's for everything.
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August 2022 by Dylan Smith
Rude, condescending, terrible service. My family switched over to petricones a few months ago and at first they were awesome. Now several months later I’m switching back to a different pharmacy based solely on their terrible customer service and bad attitudes. I get a monthly prescription at the same time every month and somehow they alway “have to order it” and I have to go without. My wife went to fill her mental health meds a few days late and there was an issue, their response “it’s hard to feel bad when your filling it late”. That’s the last time I’ll be using petricones, they should stick to compression socks if they can’t fill their regular monthly prescriptions. It wouldn’t have been an issue had the pharmacist showed a modicum of decency instead of being as nasty and condescending as possible. My mother has left petricones crying at the way that treated her in the past and she made the correct call that it isn’t worth the struggle to save a few minutes sitting in line. I will never fill another prescription at petricones, they have received the last dollar they will ever get from me.
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May 2022 by Marie Niklewski
I switched to petricones from Walgreens and they were awesome up until today when I was told one thing this morning and upon calling this afternoon they then tell me something else this is why I left Walgreen because of the inconsistencies and being told my mess would be ready after a specific time but even hours later finding out only one would be ready and that now I'd have to come back the next day for the other. Like how hard would it have been to tell me that in the first placeEDIT: also one of my last prescriptions the label was telling me to take a different milligram that was different from what the actually dosage of the pill is and the MG of the pills thankfully were the correct dose and only the instructions were slightly inaccurate.
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April 2022 by elizabeth rimkie
I switched myself and my daughters from Walgreens to Petricones about 5 years ago. I had so many issues with Walgreens, I was at my wits end. I decided I wanted to go to Petricones because I’d rather put food on the table of a local owner then give my money to a big chain where you are just another number. Not the case with Joe ( how often can you have an in face conversation the owners of big chains?) to Joe you are an actual person, a member of his community. He actually cares, really wants to help the people in his community. Sometimes mistakes still happen, but unlike my previous pharmacy they will do whatever they can to fix issues. I’m happy I made the switch. Since then, I got my grandparents and boyfriend to switch to Petricones as well. My elderly grandparents really enjoy the delivery service. I just can’t say enough about them. Everyone is very nice. I’d never switch to a big chain ever again. I wish them luck with their New Hartford store, and happy for the community that will be welcoming Joe, and Petricones along with their great service. ?❤️?
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February 2022 by Melissa J.
I like this pharmacy. The girls up front are very nice and very friendly. I've been getting my prescriptions filled here for a few years now. Unfortunately, I'm going to transfer to a different pharmacy because it takes the pharmacist hours to fill the same 4 prescription every single month. I would go home after my dr appointment and give at least 3 hours for them to fill my order and it still wouldn't be ready when I got to the pharmacy. It was inconvenient to go all the way home, sit for 3 hours and then go back out to retrieve my prescriptions only to have them say "it'll be at least an hour" ....Regardless of when I got there....they never worked on my order until I was there asking if it was ready. So if you don't mind the wait....Pertricone's can do it. Thank you all just the same. kindly, Missy
