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December 2023 by Samantha Scanlon
This is my 3rd loan with NWHCU and can't say enough great things about them. This time loan was for a car purchase. Completed loan application online on Sun morning, by Monday morning, was approved with a fantastic interest rate. Check in hand to pick up the new car by Monday afternoon. Mike Z was great to work with !
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June 2023 by A gmail
Great experience getting low rate on a new vehicle! Above and beyond from everyone.
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December 2022 by Nathan rogers
Today is December 14th 2022,for 2 days now I haven't been able to contact the credit union via email or phone (just getting a busy signal).....the only way to contact them is by car in which I live about a half hour away and I need to handle my money to get my car out of the shop.......this is very unprofessional on this institutional part. They're basically holding people's money hostage......I wouldn't recommend this place because they should have something in order for people to contact them under these kind of conditions
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June 2022 by Cody
Garbage bank. Good look trying to hook your bank account up to brokerages, gambling apps, and other forms of online banking.I was down in SC and was only able to get $380 out of an ATM per day. I called and asked if there was anyway to get that changed and they said no. 2 minutes later my friend took out $500 no problems on his end.Leaving this historic bank which has failed to adapt to the technological advances of online banking.
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December 2021 by Nancy Schaller
This credit union is absolutely ridiculous! 3 times an acct was locked for no reason. The individual is handicapped, it is very difficult for him to get out and we had to go inside for no good reason.They had zero explanation for why it was locked. Then they come up with this reason. It was locked because he made a purchase from Great Britain. Really a purchase from Great Britain locked his acct! How can a purchase lock his debit acct!Previously it was locked 2 other times. They never have an explanation, never I am sorry, never it was our fault just rude ! Completely not owning up to anything.The people that work there dress like hey I am hanging out at home. It is by far the worse financial establishment I have ever been to. My accts are not there and not a dime of mine will ever be there.After the 1st of the year my cousin is changing his banking establishments. This place is awful looking, rude tellers and the President was of zero help. Anyone looking for a bank there are so many others do not put your money into this bank.Again the person has MS, he has trouble walking and Friday he called to check his acct and was told he was good to go out to dinner and shopping. Oh ok I take his card go into a store it was declined 4 times. It is embarrassing, no I am sorry , we know how you feel.Treated us like no big deal!Again DO NOT go here!
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December 2021 by Stnrbaby Muhammed
Allen martha a true professional trader, she's very Personable & Extremely Knowledgeable in FOREX TRADING INVESTMENT. She goes extra mile to understand his clients needs so that he can provide Just what is important to them ... I highly recommend you all to her, She can help you trade your Bitcoin without any lose, she helped me, You can reach her via through
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October 2021 by Harry Coon
Picked up new debit card. Wasnt activated and pin was wrong! WTH!
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October 2021 by Sunday Echeng
I was so lucky meeting an expert trading account manager like Mrs Jennifer She is so reliable, trustworthy and very honest. I was so scared of investing on bitcoin because I have heard a lot about scammers but I just had to try with Mrs Jennifer because I wasn't stable financially and today I have realize how interesting it is to be stable financially with the help of bitcoin and Mrs Karen who is always there for me..now you have made my life so beautiful you're the best manager I can recommend everyone to work with when it comes to Cryptocurrency trading, thank you Mrs Jennifer..
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August 2021 by Dailinda Carmichael
2 stars because I got very low rate for my car loan 2.9 otherwise it's 1 star .Employees are rude they have this close net attitude everyone else is outsider. They need more training at least pretend to be nice and smile to people coming in to the bank.
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January 2021 by April Massey
I normally don’t write reviews.. but .. I WOULD NEVER EVER RECOMMEND THIS PLACE!!! COMPLETELY RUINED MY CREDIT SCORE BECAUSE OF A CARELESS MISTAKE MADE ON THEIR END.. HERE I AM 7 MONTHS LATER COUNTLESS HOURS SPENT TRYING TO FIX THE PROBLEM THEY CREATED ONLY TO BE IN THE EXACT SAME POSITION FROM WHERE I STARTED.. SUPER DISSATISFIED AND DISAPPOINTED WITH THE STAFF AT NWHCU. TAKE YOUR BUSINESS ELSEWHERE!!
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January 2020 by Linda Hull
Friendly knowledgeable service
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December 2019 by Lynn Kelly
The staff is always so pleasant and thoughtful! I've been a member since 1989 and wouldn't think of switching to a bank!
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December 2019 by Fran Delaney
Friendly, courteous staff, a friend of the community
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December 2019 by Shelley Sprague
This is the worst bank in town! The employees are getting ruder and the president is just a worthless piece of crap who doesn't care about their customers. What bank doesnt have an atm machine to make deposits and not open on Saturdays. The employees screw up and the customers pay the price.
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August 2019 by Molly McEvoy
If I could give this place zero stars I would. I am not a customer here but I sure as hell will never be a customer after my experience here. My mother has been a long time customer and I have been in the bank numerous times to make deposits for her or to cash checks from my own clients. It never fails every single time I go in, the tellers have the absolute worst attitude in the world. They have to be some of the rudest people I’ve met in the customer service industry. Not only does one bank teller give you the dirty eye ball as you wait in line (which it ALWAYS takes forever) but no one says hello, please or thank you or have a nice day. I dread walking in there just because of how unfriendly and rude your staff is.
