-
April 2024 by Elaine R.
I got the best imaginable service here. I will never take my car anywhere else. I would recommend them highly to anyone who needs good care for their car!
-
March 2024 by Pix P.
Everyone at this excellent-plus Midas repair store is truly helpfully professional, and always in only the very best possible way. And this absolutely-positive fact is especially relevant about Store Manager Jason, who has actually directly repaired my two cars on numerous occasions during the past four years-plus. Jason always somehow finds the time and ability to repair my vehicle--and always perfectly, no less--no matter how busy the day is at the Shop; He is a personal godsend to and for me, and, as well, for ALL customers who wisely choose to patronize this, particularly exemplary Midas. Jason and his adept team consistently extend--always courteously as well as definitively professionally--timely, efficient, repair cost-unbeatable, and effective repair service. Always, without fail. Thank you, Jason and Crew, as you will always maintain my business through your true, unparalleled individual and collective Five-Star Service excellence.
-
February 2024 by bones Buley
I spontaneously remember that I needed emissions done.stoped in and Jason gaudet greeted me with great customer service and was & out less than 20 mins.
-
February 2024 by G S
Jason & Guys at Torrington Midas where Very Friendly & quick service. I will be going back to them for more work.
-
February 2024 by Sara VanDeusen
Every time I have an issue with my car, I bring it to this location become I am always taken care of! Everyone who works here is extremely professional and very helpful, especially the manager, Jason. He is so patient when explaining things, he fits me in with short notice, and my car care needs are definitely met each time! I recommend for everyone to come here, you are sure to get the great service!
-
February 2024 by Sultan A
I am compelled to leave a review about my recent experience with Midas, and unfortunately, it has been nothing short of a nightmare. The level of unprofessionalism and incompetence I encountered during my visit is beyond what one would expect from an automotive service provider.Incorrect Repairs:I brought my vehicle to Midas for a misfire and a persistent check engine light. Not only did they fail to diagnose the issue correctly, but they also installed the wrong spark plug (NGK plug LTR6IX-11), which was later confirmed by a reputable Ford dealership. This negligent mistake caused further damage and unnecessary expenses.Missing Caliper Spring Plate:To my dismay, the Ford dealership identified a missing caliper spring plate, a fundamental component overlooked by Midas during their so-called repairs. This lack of attention to detail is unacceptable and raises serious questions about the competence of the technicians at Midas.Lack of Accountability:Despite my attempts to address these issues with Midas, the response has been disappointing. There is a clear lack of accountability, with no acknowledgment of their mistakes or efforts to rectify the situation. The communication has been evasive and unhelpful.Financial Consequences:As a result of Midas' incompetence, I have incurred additional expenses to rectify their errors, putting an unnecessary financial burden on me. It is disheartening to think that a supposedly reputable auto service center can be so careless and indifferent towards their customers.my experience with Midas has been a complete disaster, and I would strongly advise anyone considering their services to proceed with extreme caution. The lack of professionalism, the gross oversight in repairs, and the subsequent financial implications make Midas an establishment that I cannot, in good conscience, recommend to others.This experience has left me frustrated, dissatisfied, and out of pocket due to Midas' incompetence. It is my hope that potential customers heed this warning and think twice before entrusting their vehicles to Midas. STAY AWAY FROM THESE SCAMMERS!!
-
February 2024 by Md Monjur Elahi Nahid
Manager Jason was good and cooperative . Service was fast !
-
February 2024 by Scott Whittaker
Went midmorning on a Saturday for emissions test. No appointment. In and out in under 10 minutes.
-
February 2024 by Ethan M
had gone to 4 different places for emissions, all could not get my car to hook up to there reader. came here and in 5 minutes they had got it to work. great customer service all around
-
February 2024 by Ben Tramer 64 (Horrorkid63)
Great service! Helped me solve my alternator problem! Very friendly folks!
-
February 2024 by Bob Goldstein
I needed extensive engine repair and the staff explained everything that was needed to fix and how long it would take and the cost. They did a great job
-
February 2024 by David Winckler
Jason was a big help I definitely recommend this shop, great group of guys who are here to make your life easier , we will be back !
-
February 2024 by Jose Rodriguez
Excellent. Fast . Jason Gaudet was super proffessional and pleasure to work with.
-
February 2024 by Curtis Mosley
They try to sell you things you don't need. It happens evertime I go in there. They tell you that parts of your car are not working well when they are just fine. I used to be an aircraft mechanic and they talk to me like I'm totally clueless to their scam tactics. Con artists they are.
-
February 2024 by Brendan Hahn
Excellent service, changed a tire really quickly with short notice. Best place to go to for sure. I was helped by Jason, he’s a really good guy i’d 100% recommend