9AM - 7PM
1895 E Main St, Torrington“After two frustrating visits to the T-Mobile location the phone was purchased and two calls to customer service concerning exchanging this recently purchased phone; I was finally directed to this corporate location in Barkhamsted, CT. I was greeted professionally at this location by Eddie and he worked with me to finally be able to exchange the phone. One week after our initial meeting, he and manager Roland patiently and pleasantly allowed no glitch to stop them; successfully exchanging the phone! Highly recommended THIS T-Mobile location and, please, ask for Roland or Eddie!!!”
“Optimum sent a bad SIM card, had no service for the weekend. Went to the Optimum store on Monday and the assistant put a new card in ,we where done in 10 minutes.”
“Andrew at the Torrington Verizon store was the best. His customer service and efficiency in getting our new phone upgrade and active was a refreshing experience! Thank you for keeping good customer service alive in this day and age!”