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November 2023 by Janet T Hull
My salesman, Hunter, is fantastic at what he does. As well as all of the other people that made my car purchase a wonderful experience.I was owed a new battery right after I bought the car, and the service department took care of this in a very timely manner. They even washed the car for me before returning it to me.The only thing I could nick them for was the fact that I needed to remind them that my deposit check still needed to be returned back to me.Still a 5-star review though!I highly recommend Gengras to all that is shopping for a car.
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October 2023 by Barbara Kozikowski
Molly was so pleasant to work with, as well as the rest of the staff. They were very thorough with explaining all of the features of my new car, and offered to go over any details at any time that I need a refresher. My Husband and I had a great car buying experience. This is the second Subaru that we bought from Gengras. We Love the style, comfort, and safety features!
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October 2023 by Sara Rodriguez
I had an amazing experience with this dealership. Everyone that I spoke with was extremely friendly, helpful, and knowledgeable. I would like to specifically mention Ron V and Erik. They were easy to work with. They made sure I understood everything and they made the entire process effortless. I highly recommend them! I look forward to many years of doing business with Gengras and its employees!!!
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October 2023 by Samantha Balch
First I want to just say how pleasant this whole experience was! Ron, Corey and Eric did all they could to make this daunting process less of a headache and figure out how to work with mine and my fiancé’s financial situation to help us get a great deal on our new car! From the moment we walked in the doors of the dealership until the paperwork was all signed and we left happily at the end. I was dreading going to look at a car and going through the whole process as I had concerns about what would be right for us. Ron was very accommodating and after the first car wasn’t the right one for us, he had another one in mind and had our concerns and what we were looking for in mind. We are super happy with our new car and will definitely recommend them to anyone we know! Thank you guys!!
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October 2023 by D. C.
Let me start with a positive…customer service was very good…calls and questions were answered promptly. Service was another story. Came in with a “check engine” light on. From what I read, that is usually a defective gas cap. We were told all sorts of tests needed to be done all of which came up ok. Rep. said they didn’t have any gas caps in stock to check if that was the problem so one had to be ordered…for which we waited almost a week! We suggested they get one from another dealer but was told by the service rep. that they didn’t have anyone who could do that? So after having the car tied up for almost 1 week, we basically ended up paying over $300 for a new gas cap! Two days later, light goes on again! Brought car back and was told that when one of these tests were done a hose wasn’t connected properly….luckily they did not charge for this visit! Never again Gengras!
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October 2023 by Judy Dunn
I am extremely satisfied with my buying experience at Gengras Subaru. Molly was wonderful I told her I needed a reliable car in a hurry she found me a great deal.I would highly recommend if your looking for a Subaru for your next car Molly is your girl.Go to Gengras Subaru for a stress free car buying experience. I love my 2018 Subaru Forester .Thanks to all who helped me buy my dream car.
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September 2023 by Amber Reed
This is my first time buying a vehicle at a dealership, and I couldn't have gone to a better dealership! Everyone was so sweet and kind, especially Hunter Kennerson, who was the one to help me with everything. He helped me find the perfect vehicle (dream car) within my budget. He was absolutely 100% amazing and very professional. I'm more then happy with my experience!
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September 2023 by S T
Sales experience was good, had issues that were easily preventable but weren't. I have a certified used vehicle and getting a callback or follow up service is not a priority for them. Overall it's a decent dealership with little follow through. They CAN be competent they just often choose not to do so. I would be hesitant to do business with them again for purchasing another vehicle. I wish follow through service was what I expected but instead I have been terribly disappointed.
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September 2023 by Jake
Had a great experience buying a car with Ron. Was knowledgeable during while test driving and shopping and kept me updated frequently after I ordered my 2024 impreza and even after taking delivery to make sure I was satisfied! Great experience with Ron and Gengras
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August 2023 by C Bremer
We had a great experience buying from Gengras. We traveled over 2 hours to get there, but it was worth it. Sal, Hunter, Melanie, Tye and Evan were all great to work with. We love the car and were happy with the process of the sale, financing, and the pick-up of the vehicle. They took their time to make sure we were satisfied and were up to speed on all the specifics of the car. Thanks all!
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August 2023 by Emily Shelton
My third time here at Gengras and I always have a great experience. Anthony Favoccia helped me buy out my car and the process was so stress free and he was so beyond helpful when figuring out options and making sure I understood every step. I would definitely recommend seeking him out for your car buying process and would 100% come back when I’m ready for next vehicle.
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August 2023 by Peter S
I'd like to take this opportunity to recognize and thank the entire team at Gengras Subaru. This was to be my second Subaru purchase here in as many years and after being greeted warmly by members of the management team who I got to know when I purchased my Crosstrek, they then introduced Mr. Kennerson to assist me with the BRZ that I came in to see. Well, I've known Mr. Kennerson for several years and it was such a pleasant surprise to see him. This young man brings the highest level of integrity and commitment to his profession. While not everyone would know this, Hunter has earned his Eagle Scout and a third degree black belt in karate. That speaks for itself! But even without that, his warmth, knowledge and sincerity will leave any prospective buyer with complete peace of mind in their purchase. So thank you Hunter and everyone at Gengras. I love my BRZ on those sunny, warm days I'm "responsibly" racing around. And my Crosstrek...well... that will see me through any day!
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July 2023 by Aaron Francis
Such a great car buying experience! Never thought I’d say that after all the other non Subaru dealerships I went to. Ron was great to work with and so helpful. They were also fair on price! Feel great about the entire experience and purchase. Highly recommend and highly rate Ron.
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July 2023 by Ashley Gutierrez
Very happy with my experience. 3 years ago I tried getting a car from here and the salesperson at the time only cared about my credit and nothing else. I ended up buying a Subaru somewhere else and decided to come back just to see my options. I was paired with Anthony who was amazing!! He really cared about what I was looking for without asking us any questions about money. Anthony listened to what I was looking for and matched it perfectly. He gave us many options to look at and was super sweet. He reassured me about everything with the cars and I ended up getting a brand new 2023 Subaru Forester! I love this car and the service was amazing, when I went to pick up the car Gabriel showed me everything and explained how to use the features in the car. Both very helpful and made me feel so welcomed. Thank you Anthony & staff!! I will forever be a Subaru customer!!
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July 2023 by James Milne
Cora was fantastic to work with, after a terrible experience with another dealership, I explained what I wanted done, and it was taken care of. I also received daily updates via both a phone call and a text (if I couldn't answer the call). I highly recommend their service team to anyone in need of repairs, and be sure to ask for Cora if you want top notch service!!