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May 2024 by Ed Klonoski
Zarina was very helpful, including cancelling old policies.
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May 2024 by jeffrey amankwah
Great people to work with. Very professional and helpful. Ask for Mercedes
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January 2024 by Jill K
Mercedes is a delight to work with.....her professional service and ability to get things done is remarkable...
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January 2024 by bud sielaff
Recently had an issue where I had replaced the roof on my home and wanted to get an adjustment to my home owner's insurance rate. Once I made contact with Mercedes, things moved quickly. It had been nearly a year between getting the roof installed and following up with insurance (my bad) but she was able to get the new rate applied retroactively which resulted in a nice refund. Mercedes stuck with the issue and followed through with multiple emails - ultimately getting the matter resolved. (Note: before getting connected to Mercedes, my attempts contacting the agency more generically were far less satisfying requiring multiple queries just to get a response. Go directly to her if you need quick attentive service.)
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January 2024 by Universal home Improvement
MEAGHAN ENGEL AND LINDSAY ZIEGENBALG ARE EXCELLENT TO WORK WITH ! THEY ARE ALWAYS ON TOP OF MY POLICIES,WITH MY BUSINESS, HOUSE AND AUTOS. HIGHLY RECOMMENDED!!!!!
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December 2023 by Florinda Beqiri
Meaghan Engel
While I was going through a tough personal issue, Meaghan is the agent that helped me and stayed on top of everything for me. She always called to make sure everything was being done right on my end. I appreciate all her help thus far! She is professional, personable to each individuals needs and I know anyone else that works with her will never be disappointed! Thanks Meaghan!!!!
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November 2023 by Marvel kid 86
My wife and I were adding two cars to our insurance. We talked to Mercedes. She was extremely helpful and super nice. Great experience talking with her.
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November 2023 by Andrea Porretti
Recently made some changes to our car policy and Mercedes was so helpful. Even after I had to go back and revise a change, she was nothing but kind and professional. She is great to talk to. She replys back quickly and answers all our questions. Highly recommend working with her.
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November 2023 by Florinda Loga
Meaghan EngelWhile I was going through a tough personal issue, Meaghan is the agent that helped me and stayed on top of everything for me. She always called to make sure everything was being done right on my end. I appreciate all her help thus far! She is professional, personable to each individuals needs and I know anyone else that works with her will never be disappointed! Thanks Meaghan!!!!
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November 2023 by Elle W
Recently needed changes to our home policy and Mercedes was so helpful, she is always quick to respond and has an amazing follow up system.We have been really impressed and grateful for her professionalism!
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November 2023 by Ed Longi
Agent was Professional, courteous and knowledgeable. I had personal issues causing me to draw out process. She was understanding and gave me all the time I needed. She was the MAIN reason that I decided to make the change from my former carrier. Would recommend to anyone.
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November 2023 by mondovi mondovi
I have been with Allstate for many years and have never had a bad experience with any of the staff...I've definitely been putting Reyna Gonzalez to the test and as always I can ' hear' her smiling! Always pleasant and courteous..Thank you?
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November 2023 by Sid A
I’ve only corresponded with Reyna G. from the Ziegenbalg Agency so far, but she has been nothing but WONDERFUL!! Shes always so patient and responds back promptly. She helped sort out all the details for the new policy set up, as well as helped deal with issues with the last nightmare agency we were switching over from. She was kind and a pleasure to talk to!!
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November 2023 by Albert Ritucci
Mercedes SurIs the best customer contact Allstate.She is very helpful and goes out of her way to help with all questions and concerns you may have with your insurance needs .Always calls you back and is very polite .
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November 2023 by Pedro Garcia
Highly recomended!,Reyna Gonzalez is on top of her game.Reliable,polite and very effective on getting you the right insurance policy that fits your needs when needed.Thaks again Reyna! much appreciated!
