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April 2024 by Kait S
Shout out to Emily the cashier this afternoon. She was super kind and quick. Also gave me the kindest compliment after I have not felt like myself the past few months and really made my day! Thank you Emily! Big Y has always been my favorite place to shop for food.
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April 2024 by Barbara Holloway
Store is clean and food is stocked have many choices and reasonable prices
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March 2024 by Kelly
I shop here once a week and look forward to it,great experience
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November 2023 by Theresa Cannavo
Best quick sushi pick up! Bakery did an outstanding job with the cupcakes for a birthday party
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October 2023 by Lori
Purchased 2 side orders of fried clams and they were very well over cooked! Was definitely disappointed! We've had them before and they were delicious but it was a different person frying them this time. Won't chance that again.
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October 2023 by George DeVita
This big y market always has the items I need in stock. Their seafood is fresh as well as their butcher items. I especially like the north country smokehouse bacon that they have in their deli case.
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September 2023 by Shelly Howlett
This grocery store is so clean and welcoming! There were so many great options of already made items, like bakery and take-away meals that smelled SO GOOD!!! Pricing are pretty competitive also!
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September 2023 by Maria Brion
Very Good & Positive Experience Today, everything is well organized & very clean all the areas. Prices are so good, Tyler one of the employees help us to find an item, he was very help you. They do carry Goya line groceries l. VERY GOOD PRICED.I ask for the manager name, thank you for the very good job. ?? I love this store and I recommend it.
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September 2023 by Dannie Lynn
Very rude staff not helpful and had on more than one occasion I’ve had gotten rotten or out of date food.. also when I told a stocker they said oh well basically. They need to work on their customer service.
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August 2023 by Deeb
Everytime we buy fruit you never know what you are going to get. I already told you about the watermelon being really bad...now we bought a cantaloupe that was black on the inside and the following week we bought a loaf of Natures Own No Sogar bread and it was moldy and it wasn't even expired until one week later. I also sent an email to the bread company stating it was moldy and had plenty of shelf life.
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August 2023 by Matt G
UPDATE 4:30pm Aug 14 Still no peaches and nectarines.On the plus side, they cleaned the glass meat case, and they quickly opened another register when lines formed.I agree with other reviewers, Big Y used to be a great store, but over the last month it has been a real let down, especially the produce department. One afternoon there were no peaches, baby leaf lettuce, tomatoes on the vine, scallions or cilantro. The berry shelf was half bare. If you go to the meat or bakery department, take a look at the sticky smears and debris inside the glass display case. It's gross! Many of the helpful employees are gone. I ended up going to Market 32. They had everything I wanted and was very clean.
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July 2023 by Karen Thomas Etiquette
I order many platters, grinder trays etc from our Torrington store - I call my orders in a day ahead and yet they are still always 20-30 minutes behind on pick up. Ridiculous. I watched a woman come in before me and ordered 2 party grinders right then & there and they Made hers first making my pre order wait another 20 minutes. WTH is going on there ? Time for a new store to order party platters that will make them on time Bad customer service to say the Keast
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June 2023 by Joseph Zappia
Best food store in Torrington. And the cleanest. Also best sushi compared to anywhere else in town.
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June 2023 by Julie Laj
Good place to shop but no enough cashiers for so many customers. The pizza is good sometimes and sometimes dried, I think it depends of the person who prepares them. The price is good, I guess you get what you pay for. It’s a grocery store … I can’t believe they don’t even have fresh garlic on their pizzas !
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June 2023 by Sal Mack
Fast and easy self checkout with no line. Plenty of sale items on hand and great prices. One of my favorite places to shop for groceries.