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April 2023 by Kriss Harrison
Very Poor customer service
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September 2022 by Deeb
Would give it 5 stars but their fruit is never good...a bag of any kind of mandarin oranges are always bad..either moldy or squished, no flavor. The apples, pears, cantaloupe always look good on the outside but inside either rotten or squishy. We buy everything from Big Y but have given up on their fruit selections.
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August 2022 by Jane Allen Jacowitz
Went to Big Y late Friday afternoon to pick up some lobsters. the young women who was working the seafood counter was very helpful. We ordered 4 lobsters steamed. When we got home the 4 lobsters were individually wrapped in foiled lined paper in a large insulated bag. Best take out ever. Whoever thought of the wrapping method..excellent choice. ?
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April 2022 by Alex Echevarria
The staff is always helpful. In addition, I recently left my wallet with more more cash than I normally carry at one of their registers. The next morning I returned and the staff had handed in the wallet with everything still inside, including the cash. I couldn't thank them enough.
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December 2021 by Shaw Israel Izikson
I went into the store to shop on Dec. 31 at around 10 a.m. and there were employees who were not wearing masks and blocking the grocery aisles as they were stocking shelves. Not safe!
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July 2021 by Robin Van Bramer
Tthe self checkout cashier watched me like a hawk for no reason at all. I'm in there every week spending between $120 and $150 on two bags of groceries and I REFUSE to let someone watch me like I'm going to steal something. Very stressful and I'm very offended. I will never shop there again.
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February 2021 by Jerry Garrison
Friendly, very efficient pharmacists, helpful on any questions.
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September 2020 by Maureen Doyle
Purchased steamed lobster for our family dinner. Price and quality great! Thank you Big Y you made our dinner a big success.
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June 2020 by Pamela Bastianello
Samantha in Torrington Big Y did excellent job understanding what family wanted for Dad’s 100 bday cake! Was yummy and exactly what we ordered! Thanks!
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April 2020 by Brenda Shaw
Need nicer people at the deli as I was yelled at today. Managers need to deal with rude customers that made my cashier cry. Very sad!!
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July 2019 by Valentine JRich
Today great staff...
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December 2017 by Ashley Highland
This is my ultimate shopping place for groceries. Staff is friendly, the place is always clean and they have everything I need. Besides the best seafood selection there pastries are delicious as well. I buy my child's birthday cake here every year and it's always nice to see management walking around. If I ever had a complaint to give I know it would be solved quickly!.I love my Big Y
