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“Recently had an issue where I had replaced the roof on my home and wanted to get an adjustment to my home owner's insurance rate. Once I made contact with Mercedes, things moved quickly. It had been nearly a year between getting the roof installed and following up with insurance (my bad) but she was able to get the new rate applied retroactively which resulted in a nice refund. Mercedes stuck with the issue and followed through with multiple emails - ultimately getting the matter resolved. (Note: before getting connected to Mercedes, my attempts contacting the agency more generically were far less satisfying requiring multiple queries just to get a response. Go directly to her if you need quick attentive service.)”
“I recently had the pleasure of speaking with Jena, and she did such a wonderful job in helping me I had to leave a review. Dave and his team always make me feel like they care, and go above and beyond in customer service! So glad to work with them!”
Auto Insurance
Auto Insurance
Auto Insurance
“I had a wonderful experience working with Chelsea. She explained everything very clearly, answered all of my (many) questions, and provided me with all of the information I needed to feel comfortable making a decision to change my home and auto insurance to State Farm. I am also very happy to be working with a local business!”