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September 2023 by Tom Cavanaugh
A&R worked with the insurance company to use new OEM replacement parts on our car. The car looked better than before the accident. They did a great repair and were super to work with.Services: Painting
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April 2023 by Meghan Doyle
Fantastic from beginning to end! Can't imagine more helpful or genuine people to work with. Took a sad car situation and made it the best it could possibly be. Seamless communication and solid advice, always with my best interest at heart.Thank you Nicole, Randy and Travis so much for everything!
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May 2022 by Paul N.
I unfortunately struck a bobcat when I was traveling at 50mph on Rt. 254. Aside from feeling awful, I found that my BMW440 sustained front end damage and the radiator was draining coolant. My car was taken to A&R Auto body on the advise of my mechanic. I could not have been more pleased with the help of Nicole in dealing with my insurance and the technical work done by Travis and Randy. It looked like new with original manufactured parts. They did a great job all the way around and I would highly recommend them. Paul N. Falls Village
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August 2021 by Andy C
Good prices, large shop for collision work
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August 2021 by Deanna Muzzulin
My experience with A&R was amazing. Nicole was so helpful and kind. She helped me with my claims processes, navigating issues with my insurance company, and even secured a rental car for me. When I picked up my car it looked brand new. I will be using A&R for all of my future auto needs.Services: Painting
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August 2021 by Jill Johnson
We have had the need to use A&R twice in the past and their customer service and quality of work is first rate!!! Highly recommended. They definitely put the customers needs first!!Services: Painting
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July 2021 by Claire Kelly
When you walk in to A&R you will see their counter displays an assortment of heartfelt thank you cards/notes. While at first you may be surprised that an auto body shop engenders such such appreciation and admiration, by the end you will probably want to write one yourself. Came here when referred by RJ at Litchfield Filling Station when my car was backed into. Having never processed an insurance claim before, let alone using a stranger's insurance, I had no idea what to do. Nicole handled the entire thing for me, setting up the claim with the person's insurance, arranging the appraiser, getting me my rental car, and of course fixing my car to be good as new. The process that had seemed intimidating could not have been easier, to the point where I said exactly that with surprise to all of my friends and family who asked about it. Highly recommend - and thank you!!Services: Painting
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April 2021 by Julia Z.
A & R Body Shop have the most honest and straightforward team you can count on for any car body repairs. They will watch out for you and make sure that you don't get taken advantage by insurance companies or other parties. I was very impressed with A & R's body work, their team made the process so convenient in setting up my rental car, updating me on the repair process on a consistent basis, and very warm people to deal with. I will be sure to recommend them to anyone!
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October 2020 by Shawn Quinn
Integrity beyond normal. Excellent work Nichols goes out of her WAY...Travis is excellent. Randy has a great shop! Highly recommend!!
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September 2020 by Alysia Lurvey
You were so incredibly helpful during a very difficult time, walking me through everything that needed to be done, telling me what to expect and giving me great advice. Awesome communication as well. Thank you so much!!
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August 2020 by shane campbell
Great crew of guys here
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July 2020 by Tyrone Mitchell
Great 1st time appearance. Awesome customer service performance. Would highly recommend this auto body shop.
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November 2019 by BandA514
I had a great experience with A & R. They did a wonderful job on the repairs it looks like factory again.
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August 2019 by Shei Stod
A and R did an amazing job. Will I ever go back? Most definitely. A great thank you for the beautiful lady in the office. Love your smile and your warm welcome.
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August 2019 by S T.
Courteous staff but pride in workmanship is lacking. Poor dent pulling job left my vehicle with a noticeable bump and misaligned body parts. When I complained I got the excuse "it's hard to make it perfect ". Their boasted "life time warranty" is only for touch up paint. Don't waste your time or money, find somewhere else.
