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September 2023 by Jamielee Kimball
If you need repairs for your vehicle, come here! They do not disappoint. I chose Johnson Auto Body as they had a 4.9 rating with my insurance carrier and great customer reviews. Needless to say, I went in with high expectations! From their phone call to schedule, to picking up my car…the process was straight forward, positive and seamless. I interacted with the front desk and a few technicians in the yard. All were very pleasant and polite. The office was clean and organized. My car was ready in three days and that was quite fast for the work that I needed done. I have had multiple compliments on my vehicle that it is impossible to tell that it was in an accident. Great customer service and excellent quality!
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July 2023 by Liza Catamats
I am writing this to let everyone know that Johnson Auto Body are the best place to go if you want professional results to fix your vehicle. Not only is this place top notch in their trade but they are courteous and professional. I recently had to use their services not only once but twice over the last several months and people have commented on how nice vehicle looks because they made it look brand new. I hope you get the chance to see it for yourself if you are find the need to fix your vehicle!Thank you very much.Lisa Catania Ashford.
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March 2023 by Sydney Pearson
I had such a great experience with Johnson Auto Body - my bumper and muffler were replaced after an accident and they did such a great job. Extremely attentive and communicative. Excellent staff!!Service: Body & Trim
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March 2023 by Melissa McCard
Such an easy process start to finish. I'm so happy I found this shop because they are full of professionals that make your life 100% easier in a blink of an eye. From my first conversation with Renee to schedule an appointment, to getting my car assessed for damage, to handling my rental car it was extremely easy. They did a wonderful job replacing my car to brand new too. Will highly recommend to everyone!
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March 2023 by Dennis K.
The staff were very patient with my weekly phone calls as the back log on replacement parts was bogging down lead times with the entire industry. My Civic Sport looks and drives like new. I felt like part of the family the way I was treated. I highly recommend their service and professionalism.
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December 2022 by TJ
Was very impressed with Johnson Auto Body’s customer service. Even though my car ended up deemed totaled by my insurance, I was still treated like a prospect customer. Most other body shops stop treating you the same when it seems like even looking at the car is a waste of time. Every community page I checked suggested this place the most. TJ, Edwin, and Renee: YOU GUYS ROCK!
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October 2022 by Tae K
Was very impressed with Johnson Auto Body’s customer service. Even though my car ended up deemed totaled by my insurance, I was still treated like a prospect customer. Most other body shops stop treating you the same when it seems like even looking at the car is a waste of time. Every community page I checked suggested this place the most. TJ, Edwin, and Renee: YOU GUYS ROCK!
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August 2022 by Ronni S
I can't rave enough about my experience with Johnson Auto Body, especially Renee! My college student got into an accident while we were far away. Renee held my hand through the process, bending over backward to make sure I was continuously updated, she responded quickly, and the work was done quickly and excellent at a fair price. The entire experience was worry-free for a nervous mama out of town. Recommend them highly!Service: Body & Trim
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August 2022 by Renee M
Only use if you're looking for the WOW experience. Our auto was recently damaged by a local parking facility in Windsor near the airport. Johnson Auto Body worked with us once they found out the parking company had no plans on taking responsibility. Truly appreciate all their compassion and outstanding workmanship. Thank you!!!Services: Painting
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August 2022 by Ronni S.
My college student got into an accident while we were far away. Can't rave enough about our experience with this repair shop, especially Renee. She made the experience worry-free for a nervous mama out of town, bending over backward to respond quickly, keep me continuously updated, and make sure the work was excellent and quick at a fair price. Recommend Johnson Auto Body highly!
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May 2022 by Tim N.
Had started to develop rust over the rear wheel wheel on my car from all the crap they put on the roads around here. Called a lot of Body Shops in the area to see about getting it repaired only to be told they do not fix rust. What kind of body shop does not fix rust in a area where all the cars are going to rust. Anyway Johnson Auto Body said they would do it. Repair came out fantastic {looks new} and was done at a fair price. I will be taking all my body repair to them for now on even though they are almost a hour from where I live. Well worth the drive.
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May 2022 by j t
Brought them a truck to diagnose a frame issue, was told it would take half a day, every day for the next 4 days I was told it would be done the next day. TJ forgot what diagnose meant and tried to straighten the frame, what a disaster their work is, they made it worse (per second body shop). TJ flipped out on me at least two times. Stay away from this place, I wouldn't bring my car there for a vacuuming they are not qualified.Service: Body & Trim
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January 2022 by Ken Franklin
The shop was chosen by my insurance company after a high-speed collision on the Mass Pike, which smashed in my Prius's front end. Service was terrific, and they had to deal with supply-chain problems (autumn 2021), which frustrated both them and me. When I finally got the car back, it was better than new. I don't live near Tolland, but for those who do, I wholeheartedly recommend the folks at Johnson Auto Body.Service: Body & Trim
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September 2021 by Meg Christy
Renee & Chris were so helpful & professional! They went above & beyond for us so we highly recommend them! Seriously they saved our car from the junk yard! THANX!
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September 2021 by Jane Ames
Great service, very professional. Couldn’t have been easier.