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December 2023 by Donald desautels
Very professional my dog always gets the cut we ask for and they always get me in on a short notice
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December 2023 by Bianca Durante
I can’t remember if I had already posted my review but oh well, they can have another one. I will forever give Michelle and the girls at The Paw Pad My business. They do an exceptional job and always make you feel like family and not just a client. My pups have always been welcomed and enjoy their visits; especially with Denise. Cannot beat their level of professionalism and price point. They have a forever client here!
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July 2023 by Kyle Peck
Totally dissatisfied with the outcome from the paw pad, second time using them. We asked for a basic haircut for our dog , very specific on what we wanted!! When we arrived to pick up the pup we were surprised, and disappointed. Not what we asked for! We then kindly expressed to the employee that we did not ask for this grooming so she brought the owner outside who was very ornery, very disrespectful and not even willing to fix the dogs haircut. I do not recommend paying good money to get your pet groomed at this establishment.
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July 2023 by Lydia Kalat
I was so worried about my cat never having been groomed before. They are prepared for the resistant pet! They were very quick.
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June 2023 by Dylan Byrne
I brought my pomsky to The Paw Pad today and it was a life changing experience. They had a super long wait-list but the reviews said it was worth it and it was! When they asked what I wanted I told them I wanted him sheered like a sheep. He's a fuzzy little pup and he gets super hot in the summer. They laughed but they understood the assignment. I've had him groomed at Petco before and while it was okay it did not match the level of professionalism and service of the Paw Pad. They did such an amazing job on his nails and they gave him a really thorough haircut. It wasn't remotely choppy which is a miracle because he is super excitable. I cannot thank them enough.
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May 2023 by SCL
This is the only place that can safely cut and file my puppy's nails- the vet couldn't even do it! My pup didn't scream or fight once, and it only took a few minutes. My older, arthritic dog got a full groom with teeth cleaning, and they did a beautiful job. The pricing is very fair. It was actually less than I anticipated. We will be coming back here for as long as we live in the region. Thank you Paw Pad!
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January 2023 by mel H
The groomers here are great. Our special friend is Denise. They treat my little one with respect and love. I never have to worry that she might not be safe. She comes home looking like the little Princess she thinks she is. Highly recommended.
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December 2022 by Irene LeClair
Our dog was able to get a shampoo & nail trim on short notice before the Holidays . Everyone so friendly & they did a great job; she looked beautiful with her neckerchief on.The Paw Pad gave us a nice magnet with her photo on it & a goody bag. Looking forward to using their service again!
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November 2022 by Ashley S
My sister and I both take our dogs here. Mine is dog reactive, one of hers is not great with new humans and the other is super nervous. But they all LOVE the Paw Pad!! The staff here are all so sweet, my dog gets excited as we arrive and she runs up to the door, tail wagging. They must be doing something right in there! My pup has always been easy to bathe / groom but she has not always reacted to a groomer like this! I recommend that if you have a dog with some reactivity, wait in your car and call to let them know you’re there waiting - or go up to the door alone to notify them. Simple.
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November 2022 by Timothy Farrell
Grooming a St. Bernard isn't an easy task but every time Ted comes out he looks phenomenal. Couldn't recommend them enough!
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September 2022 by DeAnna Kerley
I'm really disappointed with The Paw Pad, and I'm surprised by my experience after reading so many stellar reviews. About a month ago, I reached out to the salon via Facebook Messenger and inquired about a deshedding service for two of my dogs. I was clear that one of my dogs is reactive to other dogs, and I asked if the space supported private grooming for dogs like her. The salon responded promptly that they received my message and would get back to me the next day. The salon called me the next morning and assured me that they would be able to accommodate my reactive dog and scheduled our appointment for first thing the morning of August 12. When we arrived the morning of August 12, there were other people and dogs waiting, but I didn't think anything of it. I went to check in and was told that they didn't have my appointment in their system. I reminded the owner of the message that we had via Messenger, and she let me know that while my dogs were in the system, they had no active appointments for them and there must've been a glitch in their scheduling system. Things like that happen all the time, so I gave them the benefit of the doubt and asked if I could reschedule. They agreed and said I should come first thing the morning of the 19th. I reminded them that I have a reactive dog, and they assured me once again that they would be able to accommodate her. Finally, we get to August 19th. I show up at opening around 8:30am. When I arrive, the parking lot is filled with cars, people, and dogs - there were about 6-8 dogs waiting in line and my reactive dog immediately started spiraling. I couldn't even get to the door, so I just left. What's disappointing to me is that I was overly communicative about my dog being reactive and was assured multiple times that everything would be okay. I would have rather the salon told me that they wouldn't be able to accommodate my dog. At least I would have saved myself TWO 1-hour-roundtrip drives.
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July 2022 by Maria Driscoll
Both my grandpups go to Paw Pad for everything from nails to baths to brush outs . Michelle, Liz and the staff treat Emmet and Harley like family. The dogs are so relaxed and happy when they go in and come out. We are so thankful to have The Paw pad in town . Great service and prices
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April 2022 by Stella Holley
We LOVE The Paw Pad! The staff always does an amazing job with my Akita! He always come out smelling and looking amazing! They have excellent service and exceptional staff.
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March 2022 by kathy ciav
I have a high energy Golden Doodle named Rudy who absolutely loves this place. Michelle and the staff have a true understanding of dogs. I love leaving him and knowing he is in good hands. I love his grooming every visit.
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February 2022 by Josh Hall
Made my baby absolutely beautiful And more healthy!
