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June 2023 by Matt Schibi
Yes they sell junk that looks nice I purchased a truck from here with nothing but issues sure they help at first and say they will take care of it just to put a little Elmer’s glue on it I had a transmission issue in which he took to get rebuilt just to have his mechanic break the bell housing and not tell me about it and rig the dpf filter because he is to cheap to fix it properly never go here period!!!!!
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May 2023 by Joanne G.
My truck sat for 11 days supposedly being worked on . When i made the appointment the woman in the office said great because they had a few days open that week . It was a big , lengthy job so i called on day 11 to find out they hadn't even started it !! Owner said must be misunderstanding. No misunderstanding- i got bumped for other people's work . No one even had the decency to call! Battery was dead when i picked it up .
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February 2023 by Mary Horton
Danny Prime is wonderful, sold me a Toyota Tacoma, really low miles. Was very helpful listened to what I wanted. All his staff very helpful. Would highly recommend Prime Auto Sales in Thomaston. You will not be disappointed.
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October 2022 by john bavone
Highly recommend Prime Auto salesTod does a great job servicing my car’s no one better.Danny is the owner and he put you at ease.
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September 2022 by Dunia Henriquez
Thank you very much for everything,it was a very good experience you are the best. Jose
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June 2022 by Stephen Marion
Owner Dan-the female in the office-& the mecanic were great. Thank You.....
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January 2022 by Kevin Garnett
They got some good looking trucks there
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September 2021 by Edit 99
Recent toyota tundra vehicle purchase and superior service made this an excellent experience. See Danny, By far the best. Really!
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January 2021 by john doe
Bought a Prius last year and two months later the engine went bad. Swapped it for another engine and ever since everything else has been going bad with this car a complete lemon. And since it was a as is had no warranty what so ever I WILL NOT SUGGEST ANYONE TO BUY FROM HERE BE AWARE AND STAY AWAY FROM HERE pay extra somewhere else for a better car than less for a headache.
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January 2021 by Kathy Mathews
Prime Sales is a great place to buy and service your car. They take care of everything and the prices are very reasonable. Highly recommended.
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December 2020 by Russ aka Winders Templing
If you are looking for over the top quality service for your vehicle, the team at Prime is just as their family name reflects....Prime!!! Too few places these days reflect the friendly and professional service that the entire team at Prime provide to ensure nothing but an excellent experience overall regardless of whether you are there for service and repairs of your current vehicle, or to purchase a quality and dependable used vehicle, you can have confidence and faith in knowing that transporting yourself and your loved ones in a vehicle worked on or purchased from Prime Motors, will guarantee you will drive away in a safe and dependable vehicle for years to come. I've dealt with mechanics and car shops through the years that don't hold a candle to the amazing service that I have received from Prime over the last few years, and I personally am proud to call Prime Motors the home for all my vehicle needs hopefully for years to come!!! If you are in the area, stop in and check them out. From the moment you step through the door into the comfortable waiting room, you will be greeted by a pleasant smile and friendly hello by one of the family members or team, and it just gets better and better from there!!! Check them out....I highly recommend it!!!
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August 2020 by Tammy Boudreau
Dan and his team are awesome. They go above and beyond! Their customer service is outstanding from Sales, Financing, even the shop guys. They treat you like family. What a great bunch!
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July 2020 by Jim Lopes
This place is FANTASTIC!!! These are quality vehicles gone over with a fine toothed comb!! The entire staff is AWESOME. The mechanics and detailers are top notch. The parts they install to correct issues are top of the line quality parts. If they are aware of an issue when the vehicle is on their lot, it doesn't leave until the issue is corrected. I'm speaking from experience. You can really trust Prime!!!
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June 2020 by nicolas dovi
Just wanted to start off by thanking Danny and Todd. These guys are nothing but honest, caring guys who take pride in the way they do business and their shop. From the moment I arrived onsite coming from Long Island NY, they were very welcoming and accommodating. Ended up trading in my truck for their 2014 ram 2500 g56 manual truck. The truck was in great condition and they went above and beyond to show me any flaws immediately, proving what kind of business they run. I would highly recommend doing business with these gentlemen as they are GENTLEMEN. DON’T HESITATE TO STOP ON DOWN. YOU WILL NOT REGRET IT. AWESOME OPERATION AS I SAID. THANKS AGAIN TO DANNY, TODD, KELLY, AND ALEXA.
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June 2020 by Loreen Leclair
The best used auto store in Connecticut! Dan is wonderful, honest, and accommodating. And the prices are great! The mechanic is top notch.
