-
August 2024 by Jonathan Bennett
I went to this shop for alignment for my work truck. They scheduled me first appointment Monday morning. I waited until about noon to hear from them. I called and the truck still hadn’t been touched. They close at 5. It is now 4 and I still hadn’t heard anything. I call. They tell me there was issues with the tie rod ends which are brand new and they couldn’t align it. I got there about 430 to see what was going on and talk to the mechanic. He blamed the manager for the 0 communication. I asked for a quote to do the work. He tried to keep the truck without giving me a quote and said they would do it in the morning. I insisted on getting the quote first before I left. He quoted me around $875 to change the tie rods. I told him they were brand new. The manager went to the mechanic and asked him what the truck needed. It was the center link. About an hour job the mechanic said. That I know to be true as well. Then he fixed the quote over charging me $100 for the part that auto zone had. That’s fine they need to make money on parts. It was the same price with the centerlink and alignment. Alignment was $175. He handed me the quote with no hours of labor listed. So $300 for the part. $175 for the alignment. That’s $475. Where is the other $400 to change the part for an hour job. I took my truck and left. I changed the part in my driveway in 40 minutes. Horrible communication, very sketchy people with the invoice and sneaky trying to keep my truck without giving me a quote first. That’s a terribly run business and I do not recommend you go there to have work done.
-
August 2024 by Blue
Best shop locally. Hands down. And this is coming from someone who literally went to almost every shop in this area with simplistic issues.
Best customer service by the managers and crew expecially down to explaining issues and seeing next course of action to ensure the vehicle is safe.
My whole family now uses this shop with close to 10 vehicles being serviced here within a year alone!
Very glad to use P&C and will continue to suggest them to friends and family locally.
-
August 2024 by A Fichtel
First time here and did they ever perform! Fair pricing fast and honest. Cole is always available and the no nonsense approach is refreshing. He saved me from a very difficult situation and treated me as if I was his best customer for years. I strongly suggest you give him a shot. You won't be disappointed!
-
July 2024 by P S
They basically scammed me out of a few grand.
-
July 2024 by Richard LeVasseur
I’ve been going to P and C for some time now. Cole is great and super honest when it comes to your car troubles. I recently had to visit when my car was making a horrendous screeching noise which I thought for sure would be a costly repair. Much to my delight, Cole informed me it was only loose gravel trapped underneath which he cleared out and sent me on my way. P and C has always treated me well and I highly recommend them for your car service needs. ???
-
June 2024 by Jenna Golden
I took my car to this shop after I had a check engine light pop up on my car, they were able to identify the problem quickly and fix it in a timely manner. My car ended taking longer than expected and a mechanic worked on it after hours so it would be ready for me to pick up the next morning. This shop is honest, reliable and filled with good, hardworking people! I would recommend this shop to anyone! Prices here are great, and I didn’t feel as though they tried to nickel and dime me for every little thing, they just wanted to fix my problem and have me be on my way!
-
June 2024 by Esther Johnson
This is my second time going here and very thankful for them! Very helpful gave me a lot of information to get my car back on the road! If you need a good mechanic come here without a doubt!
-
June 2024 by Robert Milosevic
Great crew , honest and helpful. I worked my own car for years and I feel comfortable going here. Done right.
-
May 2024 by Jamie Quirke
This place is awesome! Got a second opinion from them after anothet shop quoted me almost $2000 for more repairs after already paying them $1700. Took it to P&C and told me exactly what I needed for a 1/3 of the price. They’re not trying to sell you anything you don’t need. My car drives like it used to now.
-
May 2024 by Roblox Boy
Best place ever
-
April 2024 by Antivennom09
Best shop I've ever been too. We’ve never had a good experience at a shop besides this one. Very knowledgeable and nice people, and I would highly recommend this place to anyone.
-
January 2024 by Paul Stroh
Honestly, I feel really bad leaving this review for a nice local shop but I also feel like I should. I had some engine issues earlier this year (oil leak.) brought it to this shop and they quoted me for the work. Got the head gasket, water pump, etc done in about 3ish weeks for a decent price. Brought it back, got some exhaust work done and that went well too. Now here’s where it gets exciting. Just one or two days after the warranty on the engine work was up, the head gasket failed again. Brought it back, I told them I had replaced the thermostat thinking maybe it was the problem but found hydrocarbons in the coolant. They called me telling me it was the thermostat… but I just replaced the thermostat?? I said I tested it for H.C.s and it came back positive… later I got a call saying I was correct. They had the car for quite some time until I got a call saying one of the headbolts were stripped because the engine overheated.. this is where I felt like something was up. I’m going to go out on a limb and assume the headbolts weren’t replaced the first time… anyway, they fixed it up and said they’re gonna do me a solid and only charge me like $400 after holding onto the car for nearly a month and blaming me for their work failing. Anyways… about 3 more months, if that, down the line GUESS WHAT! head gasket failed again! Left them a message - no call back! Sucks because they have such good ratings. I really feel like I got somewhat shafted here. I mean come on… the price wasn’t bad, took quite awhile, and the work failed twice. Now I’m out quite a bit of money, and don’t have a car to make it to work. I would’ve been better off throwing a whole other engine in there !
-
December 2023 by Greg DeNice
After a brief conversation with the owner who offered to refund me for a failed part I declined and walked out. The owners honesty and patience to explain his position is worth more than any part on the truck. I’ll definitely go back to this honest family owned business.
-
October 2023 by Jade
My go to!! Friendly and efficient :)
-
October 2023 by Michelle Rosa
Works with the customer
