Cumberland Farms is a convenient and well-stocked service station located off Highway 8 between Torrington and Waterbury. The store offers a variety of hot food, snacks, cold drinks, and good quality coffee. Customers have generally positive experiences, noting the friendly staff and plentiful stock. However, some concerns have been raised regarding the fuel prices being higher than competitors and the reliability of the card readers, with some customers needing to use alternative payment methods. Additionally, issues have been reported with the freshness of the milk, leading some customers to seek out other locations for their dairy needs. Overall, Cumberland Farms provides a generally satisfactory experience, though there is room for improvement in certain areas.
They need a new CC tap reader. Nice people but their machines don't work. I needed to tap with my phone and their machines wouldn't take it. I went up the street to Exxon and it worked no problem.
January 2025
The fuel prices here were higher than their competitors, but the store was well-stocked and the customer service was excellent. They offered a variety of hot food and snacks, as well as cold drinks and coffee.
May 2024
The staff are very hard-working, helpful, and friendly.
