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April 2024 by Kanrod Mcleod
So I had the pleasure of buying a truck from Miranda Ram 1500 to be exact and it was a very great experience they took the time to check over everything I didn’t even notice . I waited until 3 week before I make a review and this is it . Am very happy with my truck everything work as it should so thank you guys keep up the good work .
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March 2024 by Ryan Kiesel
If I could give zero stars, I would have. I bought a lemon of a truck from them. There’s a difference between buying an as his truck and buying an as is truck where things were hidden from you. Check engine light turned on on the way home from picking it up leaking fluid all over the driveway ask them to fix the parking brake found out that the cables were just hanging underneath the vehicle to shut the light off. Needed a new catalytic converter for the check engine lights to be fixed, I’m at $6800 in repairs and Miranda‘s response to me was what would you like me to do now. The repairs are coming out of my pocket because I don’t trust this mechanic that they have there seeing as his way of fixing the parking brake was to leave the cables hanging. The wobble in the front was never fixed. I would just take your business elsewhere. And Miranda‘s response was why didn’t you take it to us to have it fixed and my simple answer to that is I don’t trust you anymore. The parking brake light was on. I asked for it to be fixed. The light is off, but only because the cables were just hanging under the vehicle And the parking brakes were still seized I should’ve read the other reviews. I look forward to the snarky response.
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November 2023 by cristopher nunez
Don’t buy cars from here had horrible service here I think from miranda hamidovic they were not helpful at all and kept complaining when I were to ask about a car just had bad experience with this place don’t recommend
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September 2023 by Richard Letts
We recently purchased a vehicle from Miranda. We are very pleased with the process and the time she took to make sure everything was smooth and correct. She even did a second check on the vehicles condition, which lead to a quick repair of the upper control arm. She is very thoughtful and thorough and trust worthy. Unfortunately the fuel pump went after I took the truck home and she had her tow truck deliver back to her shop on a Friday and it was fixed by Monday. For a 19 year old truck its in mint condition and runs great. We will be referring friends to her if I there in need of a used vehicle. We look forward to buying our next vehicle from her.
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July 2023 by Kelley Whitlock
Amazing owner! Helped me out when I had an issue with my vehicle. I didn’t have an appointment, but he helped me right away and quickly diagnosed the problem with my vehicle. Not only did he offer to fix the issue for a great price, but he was able to obtain the parts in less than 15 minutes after my arrival and fix the vehicle. He was knowledgeable and empathic towards my situation. I would highly recommend this mechanic! So much so that I will probably be driving significantly longer in order to get an oil change because I’ll be driving all the way to east Windsor to A New England Auto & Truck.
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July 2023 by Glenn Chamberland
If your looking for great customer service, look no further! Thanks for your great service
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March 2023 by Maria B.
This place is a hard pass. We scheduled an appointment to come look at some cars only to arrive and find out that they were closed despitemaking an appointment with us for the exact time we arrived at. We contacted them and were told they wouldn't be in for another hour a half. We decided to look at some of cars in the lot anyways and they were all FILTHY. Seats shredded, dirt, dust, and stains everywhere, and lots of interior damage. Not to mention the windows had been left completely down on one of the cars we wanted to see and it had poured all night, leaving the inside completely drenched and water stained. This place is not worth your time and the prices are way too high considering how dirty and damaged the cars are.
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September 2022 by TOWNE KOOK
Great deals!
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September 2022 by Bethany M.
My partner and I went down intending to make a purchase. When I asked about the price, I was told "they do not negotiate ". I specifically asked about their $400 dealership fee, (the one on the wall that says it's negotiable), and was told no, not negotiable. The guy was very rude and completely unprofessional with how he spoke. Do not go here.
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April 2022 by Aiden O.
I bought a car March 23rd 2022 and it's now April 13 2022 and the transmission is definitely slipping and the radio has also stopped working with small amount of oil leaking and they don't feel obligated to do anything I tried calling them a week ago about the problem leaving messages and no call back I finally got ahold of them and they can't offer but in house discount like I haven't had the car for a month and I'm having problems they don't care what they sell to customers but will drive 80k+ cars of their own they do nothing right and don't care for customers or what they sell
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September 2021 by david massai
I called on a Monday looking for a specific part and spoke with Dan Shultz who was very knowledgeable. I explained exactly what I was looking for and was assured he would quickly follow up. Shortly after, the component was removed from a vehicle in the yard which was followed up with several pictures of the component sent to my phone. Dan called me first thing Tuesday morning stating the component was on its way to me. Two hours later, a courteous, uniformed driver arrived ( I wish I could remember his name) showed me the component that was secured in a heavy duty clear bag with a printed tag, and removed it off the truck for me. Later on in the day, I removed the component from the bag and noticed it was missing a small piece. I followed up with Dan who stated he would attempt to locate the piece. Wednesday morning, Dan text me a UPS link stating that the missing piece was on its way to me. I can’t say enough positive things about my experience and highly recommend New England Auto and Truck.
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July 2021 by Luke Lynch
Above and beyond, Miranda was an absolute joy to work with, she made it so easy to get into my truck. Highly recommend going to A New England Truck and Auto for your next vehicle or car service. Thank you for everything Miranda!!
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July 2021 by Elan'a Yetachefski
Great vehiclesAmazing trucks they have at this location and they take pride and making all customers happy
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July 2021 by Queen A.
Horrible customer service. Salesman was very rude. Didn't answer any of my questions but showed no hesitation to tell me as is Never even got to test drive. If you want to be treated with respect don't go here
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May 2021 by Phil LeBlanc
Had an outstanding experience. I thank you for your understanding during that hectic time. The process was quick and worry free. Absolutely hassle free, all t's were crossed and all I'd were dotted. Thank you Miranda for all your help.