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“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“I came into the store today and Sebi was a HUGE help. I thought my phone was broken and he was able to fix it for me. Big thank you to this store for helping me. Great customer service!!”
“I walked in to this store and I was greeted immediately by Alex and Mo. They helped me fix my phone and even made my day. Those two gentlemen really know their way around a phone.I had visited a previous Metro location in west Springfield, and they where so mean and unhelpful at all!”
“I went to the ATT Store in West Springfield. Gabe was amazing to work with to upgrade my phone. He was informative, knowledgeable and respectful. He didn't push me or try to get me to buy more stuff when I indicated I didn't want to. He was easy to talk to and explained all the tech stuff I didn't understand. ATT has an asset with Gabe, I hope they treat him well.”
“Milos, my initial salesman, was professional, and seemed like everything was going to straighten itself out. After I realized that a good part of my features were not available, I came in today and saw Max (it was Milos's day off). Max really took the bull by the horns and straightened out all of my issues. He did it in a caring way, without regard for the time he was spending helping me. Max saved the day! Thanks to him, my phone is virtually "back to normal".”
“We have had three new buildings, two building expansions and numerous renovations at three other buildings performed by Precision Communications over the last five years. All the workers are professional, reliable and responsive to our requests. They work great with our employees and other building contractors. Have had unshielded and shielded twisted pair and both indoor and outdoor fiber installed. Have never gone wrong with Precision Communications.”
10AM - 7PM
2547 Main St Ste 101, Springfield
Mobile Phones
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
“I had a good experience selecting a phone plan from this AT&T store. The workers I interacted with, Harris and Xavier, were very professional and knowledgeable about the various options and helped me set up a plan quickly. Impressed with this location.”
“My elderly mothers phone was not operating. We visited the Prime ATT store on Union St in West Springfield, MA.Scott was very helpful and updated the software and made sure the phone was operating properly. He was polite and professional. I can't imagine not going back to this facility for all of our phone needs.”
“I went in because I thought my very old phone wasn't charging. As it turned out, that wasn't the case. But my pal in their helped me to decide it was really time to upgrade my phone. I'm not one to get a new phone all the time, but with my old phone trade-in, my cost was minimal. And I didn't end up with yet another phone lying around my house. I've gone into the place a couple of times. It's never extremely busy so I don't have to wait too long and I always get excellent service. Loyal Verizon customer.”
“A kind young man, Jay Santiago, helped me so much today in the West Springfield store I could not believe it. Another representative, when I walked in your store, listened to my problem and gave me an 800 number and that was about it. Not at all kind or helpful. Just matter-of-fact. No smiles, no reassurance, nothing. I then saw Jay and asked him to help and he was amazing and solved my problem quickly. He called the 800 number for me and gave them all the information and in less than 20 minutes I was all set. He could not have been nicer, and I will forever be indebted to him for such wonderful help and kindness. He thanked me for coming back to T-Mobile as I was a previous customer.”
10AM - 8PM
122 Prospect Hill Rd, East Windsor
Mobile Phones
“If it wasn’t for Brandon’s help today I would have left T-mobile. Him and Gavin have the best attitudes and they were so helpful. I went into this locations so discouraged. I have been a t mobile customer for 10 years and I was appalled at my phone experience with the company, having had on going issues for two weeks while I was trying to upgrade a phone that was not longer working. As a parent and the GM of a company not having a working phone was a huge problem that they expected me to wait a week to fix….
I called Brandon at the East Windsor location very upset and he told me to come right down and he’d do everything he can to help me. Best experience ever in all my 20 years of having a phone line. Thank you Brandon and Gavin! I hope this company knows how lucky they are to have such great employees. 10 stars and a million thank yous to Brandon”
10AM - 8PM
7 Hazard Ave, Enfield
Mobile Phones
“Ive been a customer here for eight years or so. Went in today for an upgrade, Jackson was prompt and courteous and helped me order my device. Thank you very much.”
“I went to the this store to pay my bill and the lady named Jessica was very nice and helpful and I really appreciate it her help very kind and respectful always with a smile ? on very pleasant experience ??”
10AM - 8PM
253 E Main St, Westfield
Mobile Phones
“i just wanted to say thank you to Kathy she was so sweet and patient with me making sure everything transferred to my new phone. she even took the time to teach me a few tricks on my new iphone. if you ever happen to stop at this location go see Kathy.”
“(Translated by Google) Hello, good morning, just a big special thanks for the great service oy or after times in this place for Ana and Claudia. Thank you.(Original)Ola buen días solo un gran agredecimiento especial por el gran servicio oy o tras veces en en este local para ana y claudia.gracias .”
“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”
10AM - 8PM
1055 Kennedy Rd Space B, Windsor
Mobile Phones
“Very good experience with the new staff at this location. Nate and the crew are awesome and upgraded me in 10 minutes. Had a negative experience before with the old crew they had there but this new staff is awesome and very customer friendly.”
“They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. I’m happy they were able to help.”
10:30AM - 7PM
261 E Main St, Westfield
Mobile Phones
“Super helpful. Ran out of time to get everything done. Phones, internet, setting everything up. Then it got too close to time for a meeting, so they had to leave.”
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“Good service Arline treated us very kindly, she found us the most economical prices for our budget, super fast, it is the first time I have visited that store, it was clean and had a pleasant smell, I recommend 100%”