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June 2024 by Trisha Sutherlan Rock
Amazing experience with friendly staff. All I did was drop off a large piece of art and they wrapped, packaged, boxed and shipped it on time in perfect condition. Stress-free! I will use the UPS store on Barnum Ave. Stratford CT to ship anything I ever ship! Thank you for doing such a great job!
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May 2024 by Nico Tv
The male associate behind the counter was rude. There are ways of talking to people that isn’t upsetting. I’ve been to this location many times with other associates there and have never made me feel mistreated like I did today and I will not be going back. I know that working with people is hard and the customer before me was a little rude but there is no need that I or anyone should pay because of someone else. I was returning an Amazon package and I use this place because it’s close to home, I’ll go to Kohl’s rather than be treated rudely, I’m sure Amazon has some kind of deal with these places, we do t pay to return but they are reimbursed. I will not be returning.
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April 2024 by M Young
Terrible customer service! Rude and scammers. Scanned all my items then told me one of my items wasn’t taped good enough and i had to pay her for additional tape. I declined to pay for additional tape. She then refused to give me my receipt for the box that she deem was not taped well enough. Outrageous behavior! Beware!
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March 2024 by Kevin Weiss
Convenience
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March 2024 by Errant Lines
Less than average service. Bring your own tape unless you want a huge upcharge
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February 2024 by Gerri Dantzler
The cost to send letter for one day was expensive.
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February 2024 by Yvarsen Lagrenade
During my recent visit to UPS, I was impressed by the seamless efficiency of their operations. The staff exhibited a commendable level of professionalism and courtesy. The process was swift, and they expertly handled my package with care. Overall, it was very busy and Francine took the time to help me figure out how to do my Amazon return. I will definitely come to this store more. Thank you for all your help and patience and great customer service !
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February 2024 by syed shah
There is a Indian lady who is rude to her co workers and doesn’t let them explain anything.
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February 2024 by danielle leach
I highly recommend the staff at the ups on Barnum ave. They are professional, knowledgeable, and always go above and beyond to provide excellent customer service. From the moment you walk in, you are greeted with a warm and friendly smile, making you feel welcomed and valued. a young blonde girl helped me ship out a package and was so delightful, thank you again for all your help.
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February 2024 by Anthony Moyer
Wife returned an item for me. They told her it had to be in a box (it was). Fine, she paid for their box. I called Amazon immediately after and they said that it’s not true. So thanks for the Scam! Beyond rude employees. Go to another store.
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February 2024 by Alexander D.
I went in today as soon as they opened to drop off a package I was shipping out to a buyer. The shipping label was paid for in advance and already on the package. I go in to drop off my package and the guy says he can't accept it because it's a product box (a box that displays the product) and would need to be in a plain brown box. He tried to offer to repackage it stating it would cost more than what I already paid. First time I ever heard this especially since packages come in go like this all the time but I was in a hurry and didn't want to argue with them.I went to the UPS Store in Fairfield instead and they took it no issue. They told me what he said was false, that it was not recommended but they would still need to accept it. Never going here again as I wasted my time.
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February 2024 by natalie baptiste
The staff there is very rude, unfriendly and unprofessional. An all around joke. The young Indian woman with the red dot on her head refused to scan both of my return labels resulting in me only getting credit for one item. All around bad experience. She was rude nasty and didn’t seem to have a clue. The older woman wasn’t much better. Stay away from this place.
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January 2024 by Lex Mula
Horrible customer service for two shipping labels and two small boxes 25 dollars didnt even check the computer SHES A SCAMMER
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December 2023 by Re
Charged 17$ for passport photo taken in phone ( low resolution & blurry)never visiting again
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November 2023 by David Taborda Yepes
Fast and effective
