10AM - 7PM
411 Barnum Ave, Stratford“I was at this store yesterday.The store manager was very knowledgeable and helpful with me trying to get multiple lines for my family she was kind and friendly. I needed a family plan, and she was able to answer all my questions and set me up with the best family plan. By the time I left the store, I was very happy”
“Dennis did an excellent job handling a phone upgrade that I did at this store. He knew the ins and outs of everything related to the upgrade process. He also added the new screen protectors and camera lens protectors while I waited. Overall I was very happy with the experience and would recommend this store.”
“I cant say enough about the extraordinary service I received today at the Trumbull Verizon store on White Plains Road. Everyone was so friendly and accommodating. Josh went above and beyond to help me move my phone and apple watch over to Verizon. He also moved my existing account into a better package that will save me some money every month. I usually dread having to make changes to my cell phone. Josh made the whole process very easy.”
10AM - 6PM
554 Boston Post Rd, Milford“Tech Team/Khary exceeded expectations for me.I brought a smashed non-working screen/digitizer( think that’s the term?) IPhone 14 to Khary at about 5:30 Monday 9/11. He ordered and received the part and had phone working by 1pm Tuesday 9/12.I’m tapping this review on that phone.”
10AM - 8PM
654 New Haven Ave, Derby“Had a great experience at this derby Verizon store. The store manager was very knowledgeable, personal and very professional. I will only do business with this store. I could not have asked for such great service that I received from this store.”
10AM - 8PM
5065 Main St, Trumbull“5 stars! Highly recommended! They're always there to help with a quick fix or a more complicated one. Very knowledgeable, very professional, always! This is exactly what a business of this kind should be, and it is...... excellent service, always! Thank you.”
“Ask for Giovanni Mendez. He is very helpful and knows what he’s doing. It’s hard to have a good phone store experience these days but Giovanni will provide it.”
“After "firing" T Mobile as my carrier because of their poor customer service and lack of cohesiveness as to the knowledge of their own services, I literally walked across the floor in the shopping mall to AT&T which directly faces T Mobile and got exactly what I wanted. Walter Geyer who works in the Trumbull Connecticut store handled exactly what I needed and more. A good conversationalist and answered all my questions and explained everything to me. His partner Tevin was also a tremendous help too. These young men deserve whatever higher positions in the company you can offer them if they desire them.”
“Their staff are incredibly welcoming and knowledgeable, offering quick and clear explanations on the repair process and costs. My phone was fixed faster than expected, using high-quality parts that made it feel brand new. What impressed me most was their follow-up call to check on the repair’s success, showcasing their exceptional customer service. Highly recommend for anyone needing fast, reliable phone repair!”
10AM - 7:30PM
522 Pequonnock St, Bridgeport“Hello hello my name is Julio Salazar I am a Cricket customer a very good service nice and good I am going to recommend you a lot I already have my wife who is happy with the excellent service very good so I have recommended Cricket to all my friends I am going to recommend to many more I have had a month since December 24 until today, the service has been very good, excellent.”
10AM - 7PM
901 Bridgeport Ave Suite 109, Shelton“Quite frankly, this may be one of the most valuable services around for persons dependent on their tech-mostly, everyone.At the gym, an errant workout machine accident changing a pin. The bar dropped suddenly and cracked the screen of my ancient iPhone 8. For reasons too ling to list, I needed to fix it rather than replace it with the most recent iteration.Sam took my call over the weekend (Saturday. He kindly explained my options-OEM or after market. The price was reasonable, and for 30$ more they put in a screen protector.I could not make it that day, and came in on Monday (the store was closed on Sunday). The doors open at 10 and I was there at 10:15-arrived to a line three people deep.He said he could fix my phone and even gave me a cheaper option of a used screen. I needed to think about some more options and decided to come back.Upon my return, Shevaughn kindly gave me just as friendly service as Sam. He also noted the screen protector option (but forgot to add it-could be because we were chatting). Pick up was less than two hours later, and it looked great. Nicely done.Here are the only things I might change about my experience:1. The screen border was changed from black to white without anyone telling me that this might happen. I don't really care, to be honest, but someone who really cared about how it looked might. This should have been noted up front.2. The price seemed to go up by 10$ when I got back. Not sure why that would be. It might be my "old man" memory, but I swear it was ten bucks less.3. Opening at 10 feels like something that could change. All in all, a great experience. Professional, kind, and they saved the phone.Highly recommended.”
“The staff at this location is great! I come to this store all the time and everyone that helps me is fantastic. They are great employees. please give them a raise”
9AM - 7PM
1739 E Main St, Bridgeport“I had trouble with a new phone i gotten at boost mobile with drop calls I was very frustrated but I received great help with a boost mobile representative named chris n he really made me feel better with his patience n understanding to my circumstances basically he made me feel good about switching over !!to boost n helped me resolve my problem”
10AM - 7PM
1134 Post Rd, Fairfield“The sound from my phone's speaker was distorted and difficult to hear because of a problem. I brought my phone to Fairfix, and Dima helped me out. It didn't take him long to figure out what was wrong with the speaker, and he fixed it right away. Dima's commitment to doing a thorough job of fixing the problem pleased me greatly. Before I left the shop, he made sure the speaker was working by testing it several times. I was so happy with the service that I asked him to change the battery in my phone, which he did perfectly.”
10AM - 8PM
91 Boston Post Rd, Orange“Vinny helped me out right away, my appt was for 11 but he greeted me as soon as I walked in and took me early. We upgraded my phone and even discussed tv and WiFi options which I'm very interested in and can't wait until it's available in my area. Vinny was very personable and we talked about where I worked to our families. Thank you Vinny for helping me upgrade to something in my budget and giving me more options to save on WiFi and tv! Top 10 service”
“Julie Mappa was awesome she went above and beyond for me and I've recommend her to anyone looking to switch to AT&T and I work in a large industry with so many people”
10AM - 7PM
630 New Haven Ave, Derby“I had the Best Customer Experience with Ronnie in this store , He’s very Professional, Knowledgeable and always takes his time and never rushes me , I like that ♥️, He always solves my situations now matter how Big or small with his Amazing Customer Service , He definitely goes over and beyond and is a Great asset to the AT&T Company ?Ty Ronnie …. Rebecca Burns”
10AM - 8PM
704 Bridgeport Ave, Shelton“Jacob (Jake) is great asset to your company. He has a grasp on everything AT&T has to offer. He helped me last month with purchasing 3 phones and even helped me find the phone he didn't have instock. Jake is really good at what he does and very efficient. Again the other day Jake was quickly able to get me through the process for turning in the old phones. I travel to Jakes store rather than going the one in my own town. Thanks Jake”
9AM - 9PM
405 Bridgeport Ave, Shelton“Excellent customer service by Thomas Cervi and Denzel McGraw. They help me with an account issue in a manner that can only be described as outstanding. Excellent communication and follow through. Appreciate your help and I definitely recommend you both for anyone looking to address their cell phone needs.”
“Excellent service and experience reasonable prices Orlando knows his stuff been in business for over three decades like my company and now I know why good job to all the workers at the Wizard detail workmanship love it !”
“Y’all already know this is the best place to come for all your phone needs. They have unlocked phones, prepaid SIM cards, you can pay your phone bill, send international credit, AND get your phones, iPads, and computers fixed on the spot by the best of the best!”
9:30AM - 7:30PM
2418 E Main St, Bridgeport“Great and timely customer service. If you need your device repaired, I highly recommend going here. They also have a huge selection of phone cases and tablets/phones.”
“Josh at Verizon came to rescue the day for me after previously being let down by another rep in their store. After an incident regarding bill changes wasn't explained properly to me, Josh took the extra time in his very busy day to assure I was happy and satisfied. I truly believe that it's people like him that make or break your experience with your cell phone providers. Josh is a true asset to this particular Verizon store, make sure to ask for him if needing any assistance over the phone or in person.”