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January 2024 by Jordan Laudano
Extremely helpful folks over here. This is always why a small business wins my money over a big box store
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September 2022 by Stephanie Edwards
Worst customer service. They have nice products, but trying to talk to anyone at the Connecticut location is impossible. I replied to emails they sent me and filled out contact requests on the order website and called and left messages- no response. Bad way to run a business.
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August 2022 by A T
Update on 09/26/2021 I still don’t have the missing item. The store didn’t plan to send me the missing shorts even they admitted in writing they sent it to the wrong person. That emailed showed our club ordered over $42,000 uniform from them. They forwarded me the wrong email. My soccer club manager keeps apologizing for this store’s rude action but the store still not fixes it! I wonder how much commissions they got from us. Apparently not enough to send the missing item to me even I paid the extra shipping and handling fee. These great reviews from others must be bots!! It’s a shame, there are so many good soccer stores in the states, our club hopefully won’t do business with this subpar store again.Updated on 09/21/2021 Received a very rude email from the “customer service”, the email said they sent my “missing item” to another person and asked me to get from him directly. First, I paid “extra shipping “ to send the entire order to me not to another person. So I still don’t have the missing item. second, the email said one month process order is a standard. I guess that’s how they do business. You wonder if they will stay in business much longer with this kind of customer service.0 star!!! I was forced to give one star!!! Ordered on August 24, 2021 and received the order on September 18, 2021. There’s a missing item and my son’s soccer season starts less than an week!!!! There’s no customer service phone number and they don’t open on weekend! It’s very frustrating and annoying. If there’s no reply from the store, I will have to stop the credit card transaction!!! Terrible shopping experience!!! I will update later to see if they will ship me the missing item and if I will receive the missing item over a month again!!! Don’t shop with them!! You won’t receive everything you paid for!!!
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March 2022 by ZT
They did not respond to my Facebook messenger question. They did not respond to my email. They hung up on me when I called.
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October 2021 by Mateo Flores
The quality of the products are excellent , my parents are very happy with uniforms, are getting ready to order more uniforms and practices T-shirts for the Westbury Youth Soccer Club. Thanks to Matteo Glover for well-done job with our club
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October 2021 by Sergio Valencia
As director of the Hempstead club, I decided that we should try a new brand in sportswear, after using the most popular brand on the planet for many years. After meeting with Macron Connecticut staff and reviewing catalogs, we agreed as a test to dress the U-9 & U-10 teams in their first competitive adventure.We are all very happy with the quality acquired, the designs are spectacular and the eye-catching quality 10.for spring all club teams will wear Macron ....thank you Matteo Glavan for your top quality service.
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October 2021 by Robert Garretson
I am very pleased with the level of service coming out of this company, especially in the current times. Many brands have difficult fulfilling orders due to shutdowns in areas of the world.The Macron CT team worked with our club and individual coaches to achieve getting 6 new teams new kits prior to out first kick off. The service level of the staff for us was over an above our expectations. I would recommend them to everyone.
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October 2021 by Paul Bette
We have been with Macron over two years and things couldn't be better. The uniforms are of top quality and we basically have access to any items in the Macron catalog customized to our club. The service we receive is outstanding..we have only had minor issues which were all resolved fast and to our liking. This is a great brand which is appearing more and more all over the world, and we are glad and honored to be part of the brand's expansion into the USA. When you deal with Macron Store Connecticut, it's like dealing with friends....much better than dealing with a local sports store or online retailer as their focus is 100% on team sales which we like. Can't say enough positive things about them..we are extremely happy with the quality of the product and the excellent service we receive from Macron Store Connecticut.
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October 2021 by Happy User
Update on 09/26/2021 I still don’t have the missing item. The store didn’t plan to send me the missing shorts even they admitted in writing they sent it to the wrong person. That emailed showed our club ordered over $42,000 uniform from them. They forwarded me the wrong email. My soccer club manager keeps apologizing for this store’s rude action but the store still not fixes it! I wonder how much commissions they got from us. Apparently not enough to send the missing item to me even I paid the extra shipping and handling fee. These great reviews from others must be bots!! It’s a shame, there are so many good soccer stores in the states, our club hopefully won’t do business with this subpar store again.Updated on 09/21/2021 Received a very rude email from the “customer service”, the email said they sent my “missing item” to another person and asked me to get from him directly. First, I paid “extra shipping “ to send the entire order to me not to another person. So I still don’t have the missing item. second, the email said one month process order is a standard. I guess that’s how they do business. You wonder if they will stay in business much longer with this kind of customer service.0 star!!! I was forced to give one star!!! Ordered on August 24, 2021 and received the order on September 18, 2021. There’s a missing item and my son’s soccer season starts less than an week!!!! There’s no customer service phone number and they don’t open on weekend! It’s very frustrating and annoying. If there’s no reply from the store, I will have to stop the credit card transaction!!! Terrible shopping experience!!! I will update later to see if they will ship me the missing item and if I will receive the missing item over a month again!!! Don’t shop with them!! You won’t receive everything you paid for!!!
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September 2019 by Paul Bette
Best quality uniforms and the best customer service our club has ever had!! Thanks Conrad, Alan, Nick and Crew!!
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November 2018 by Razi L
I was very happy with the quality of my new soccer gear. The ordering process was also very simple and quick!
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January 2017 by Deportivo Peru
Thanks macron store connecticut for uniform quality, for very good customer service, from minnesota I recommend this company, I hope to continue doing business with you I recommend to the public to trust them, 100% guaranteed
