The Home Depot in Stratford, CT is a store that offers a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a convenient place for home improvement and gardening needs. Customers appreciate the helpful and friendly staff, with many praising employees like Kes, James, Stacy, and William for their kindness, knowledge, and willingness to assist. Kes is recognized for finding everything needed and being a sweetheart, while Stacy is noted for her sweet, kind, and knowledgeable service in the appliance department. William received special thanks for going the extra mile in helping customers understand product options. Despite these positive experiences, some customers mention that staff members are sometimes unfamiliar with store layouts or product uses, leading to occasional frustration. There was an instance where a staff member was perceived as rude, but the customer noted that the employee was eventually fired, suggesting accountability. Overall, customers find the store friendly and helpful, although they sometimes face challenges with product availability. The store aims to support both DIY enthusiasts and professionals in completing their projects efficiently, with a focus on good customer service and a wide range of home improvement products.
There's a lot of products that are sold out the manager Jim was very good in polite so that's why I gave you the four stars
January 2025
Kes is exceptional!! He found everything we needed, and is just a sweetheart of a person. This was a great experience at the Stratford Home Depot. James was very helpful too. Thank you!!!
January 2025
Stacy in the appliance department was a pleasure. Very sweet, kind and knowledgeable. Every question we had she answered and she met all customer service expectations. Thank you Stacy ❤️
