CVS is a pharmacy and retail store that consistently provides helpful and friendly service to its customers. Staff members, from the pharmacy team to the front end, are described as kind, knowledgeable, patient, and willing to go above and beyond to assist. Customers appreciate how staff remain calm and helpful even during busy times or challenging situations, such as long lines or difficult customers. The pharmacy team is often praised for their quick and efficient service, including fixing issues caused by other pharmacies and filling prescriptions promptly, even close to closing time. The store offers a solid selection of products, including cold supplies, and the self-checkout system is managed effectively by attentive staff. The minute clinic staff, particularly a nurse named Rebecca, is highlighted for being kind and helpful, making vaccination visits smooth and pleasant. Overall, customers feel valued and well taken care of at CVS, with many expressing gratitude for the staff’s professionalism and kindness.
The pharmacy is so unreliable and does not answer their phone and does not return messages as promised...not in one hour, not at all. I have been burned way too many times here showing up only to be told my prescription is not ready and to come back. I will be switching to Stop&Shop pharmacy.
February 2025
I have not gone in without a dozen people at both the main checkout and the pharmacy with only one person handling people. And I normally go during the day
August 2024
Today a pharmacist and tech went out of their way to fix an issue caused by a different pharmacy. I have been in serious pain due to a painful ear infection and I am grateful they were able to fix the issue quickly.
