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January 2024 by Michael
Incompetent and slow staff
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July 2023 by Giliana Santaniello
If you come here and see a woman named Maryann, be prepared for a very rude and impatient individual. I worked with a wonderfully patient woman named Susan. I needed to deposit a check and there was an issue in question with the check. Susan approached Maryann ( who was working next to her) with the question. Maryann responded to this question extremely rudely and with a complete attitude to her coworker. I don’t know if she was have a bad day, but I do not believe this was a kind way to conduct business in front of a loyal customer. Susan remained patient and had her question answered by someone else in the bank. Maryann then complained about it to the customer she was working with. Not only does Maryann’s behavior harm the reputation of Chase Bank, it also shows the complete disregard of human compassion within the work space.
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June 2023 by y hernandez
Worst bank have gone twice to catch checks both issued to me and had issuws with the tellers who refused or made up an excuse as to why the check couldn't be cashed
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June 2023 by Deviant Gaysian
There’s always one ATM that does NOT work.
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April 2023 by Dumb Ass
For the last 3 months or so, this location has been having issues with their ATM machines being partially or fully out of service. Instead of placing unwanted "courtesy calls" to customers(invest with our "private client" department) focus on the basics instead, please .
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January 2023 by cheese man
I went in the other day and who do I come across Bob Vogel a stick-in-the-mud no character no personality just a friggin. I will never go to that Branch again too serious dressed to the nines for what to delicatev I wanted to smash him in the face
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August 2022 by Cathy Dicks
This bank is the worst I will never bank at 2855 Main st Stratford Ct 06614. The bank manager is very rude!!!
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March 2022 by Diana Woodward
This place is the worst! How can there only be ONE person in the bank qualified to open new accounts?!?!? The service is so slow and the employees are SO rude and inept.Maybe I'm the crazy one, expecting to go into Chase bank and have helpful, knowledgeable Chase representatives wanting my deposit and business. Clearly, they do not care about their customers or community.
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January 2022 by Ajikumar Pillai
I never see bad altitude staff's any other bank. Bank open time at 9.but they didn't open on time.
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November 2021 by Sabrina Megan
Amber Briscoe is the best! She always follows up with me and does what’s best for me. Thanks Amber!
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October 2021 by Mahogany Starling
The worst customer service. They locked my account because I started an account online . Then when I went to get it all fixed I waited an hour to get serviced with two people to service me on the floor . It makes no sense . Would not recommend using chase at all .
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August 2021 by Jerry Gannon jr
Customer service is exceptional . we all miss Mary. The new employees seem to be just wonderful. I hope they keep up the good ness. Best bank I have ever used
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August 2021 by Maria Pulido
Staff in this bank takes for ever to assist you! Is terrible waiting 10m for the guy to proses a deposit ?
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June 2021 by Sharon Gordon
The customer service is excellent specialty from Ms Amber, she's so sweet, so mindful and very capable!
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June 2021 by St****y M
Very pleasant and very helpful whenever I go there. They also try to keep the place clean by wiping down the chairs and tables after each customer
