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June 2024 by Óscar Mera
Very good
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September 2023 by Tracy H.
Big Y is just another super market like all the rest. But I wanted to call out the excellent service I got at the deli counter tonight. Jerrica was great! Quick, easy to talk to , friendly! Made shopping a little easier!
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January 2023 by Katerina P.
Good bakery! Pies from local farms....produce better than stop and shop....etc.... Dry good supermarket.
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October 2022 by Ernie F.
Came to Big Y to pick up 2 pizza pies, one-half pep and cheese, and one mac & cheese which I've never seen before. With the pepperoni and cheese being very good, the mac and cheese had a wonderful flavor and was very tasty. They have a lot of variety to choose from for their pizza toppings along with other goodies. The other selections I saw were the cookies and cakes, with again, so many choices to offer. The grocery store is big in square feet providing a lot of groceries and other items and well cleaned throughout. It's great to see how kept up it is which I give a big applause for. Personally, I wish I lived closer to Big Y because it's endless with the number of items to choose from.
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June 2022 by Betty S.
I tried to order sandwiches a week in advance and they said I needed to call 3 days in advance instead. Then when we tried to pick up the sandwiches we watched them give the trays over to someone else and then claim we never ordered. They said we had to call the store manger who never showed up but after an hour wait they remade our sandwiches. my custom cake which I did order a week in advance looked totally insane. It was crooked and sloping down like a hill, scraped up white icing spray painted pink in splotches, instead of using actual pink icing. Cake showing through the icing, employee fingerprints on the sides, it was honestly horrifying that we paid for that cake but we had no choice right before the party. It tasted good, it just looked like amateur trash.
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December 2021 by Val M.
Went 2 days ago and walked past Gary in the Deli making sandwiches without a mask. I went over and asked the manager why and she said...'wearing a mask is voluntary". I,m ok if this guy was stocking shelves, but breathing on people's food during a pandemic is really unacceptable. so, just know that when you buy a premade sandwich here, someone that may come down with Covid symptoms 2 days later has breathed on it while making it
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September 2021 by Kat B.
Floral department - Felicia did an amazing job organizing and putting together a bouquet for me in a vase. She was so informative and helpful and kind. She has been arranging flowers for years and I'm so happy to have found Felicia at Bigy. She has a great eye and made my vision come to life. Thank you Felicia ! Katrina
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July 2021 by Audrey E.
Wonderful large grocery store with friendly, knowledgable staff and an excellent selection of ice cream. The pharmacy staff is particularly great.
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April 2021 by Chris M.
Usually when we order the Family Fish fry it is good, but this time we tried the onion rings instead of fries and the box of onion rings were overdone some completely burnt. Very disappointed to pay for something and not be enjoyed because it was served burnt.
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April 2020 by Muncie K.
I was shopping there yesterday at the deli. One person was wearing a mask below his nose and two others were wearing them around their necks. When the guy who was wearing it below him nose attempted to wait on me I told him the mask needed to cover his nose. He told me he couldn't breathe like that. I told him that if that was the case he should not be touching food. He stormed off the job. Two other women working in the deli but not waiting on people were wearing the masks around the neck. One saw me eyeballing her and put it on but then pulled it off when I walked away. I reported it to the manager. This is ridiculous particularly since the unions representing grocery workers want hazard pay.
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April 2020 by L C.
UPDATE: The employees are now covered! Thank you- HOWEVER- Some of the shoppers are NOT COVERED. We are all supposed to wear a mask- most of us are doing just - but what of the others? It is up to the Big Y management to enforce this. Especially since it has become mandatory: From Ct. Governor: Starting Monday, April 20, at 8 p.m., Connecticut residents will be required to wear face masks in public to help prevent the spread of COVID-19. I get that the employees don't cover themselves- I don't agree, but I get it. What I take SERIOUS ISSUE with is that the customers are allowed to come into the store WITHOUT protection. At the VERY LEAST we shoppers need to realize how this pandemic is spreading. People coming into the store with flip flops, without anything covering their nose and mouth, touching items and not respecting distances. It is THESE PEOPLE that will spread this virus, unknowingly, and without concern- to others. They are the reason that this virus will keep cycling from one to another. The grocery stores should do something about it- only, why would they? After all, they are making a fortune on this virus. Please help your communities get well--. We ALL have to do it or it won't be squashed. Cover up, if you must go out. That one is an easyni
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January 2020 by Jacqueline R.
I can write a book but I will keep it short. BEST meats in the area. I have shopped several stores and you cannot beat their meats. Also they always have great sales. The other thing I love the most is no self checkouts. As I appreciate our new world of automated services etc. I miss the human interaction. Although they are more expensive I try to shop their sales. Overall the store is clean and all employees that I have dealt with are very very helpful and polite.
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October 2019 by Neighborhood Shopper B.
honestly, what I love about the Stratford Big Y is the welcoming wide open doors in the produce/flower area..........when those doors close for the season, it saddens me. I get that they are pricey, but I work very close & I guess I pay for the convenience. also, since they switched the circular from coming with the mail, to being delivered to homes ( or NOT delivered to MY home, in my case ) it is more difficult to see the sales, unless I remember to pick up the circular for the week. I have to call the front desk for the senior coupon subject, as I don't get it any longer. when I retire, I may continue shopping here, but remember, not everyone is a digital fan - I do miss the gold coins, which I took advantage of - I rarely remember to click those digital coupons now, which results in less sales prices. overall, I DO like this store, but wish they would iron out some things ..............
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September 2019 by Bill A.
My wife and I were in town to visit my mother who resides in Trumbull. We looking for a birthday cake for my mother's 80th birthday. All my family members who resides in Bridgeport told us to stop by Big Y. We reside in Orlando Florida, and we have Publix, a very popular and high end grocery store in the Southwest part of the US. Big Y reminds us of our store and Whole Food. They had small outlets of restaurant from pastas, fish and a large selections in the deli department. The bakery was amazing with all kinds decorations of cakes and pastries. I picked out a cake that were cupcakes under the frosting. The lady behind the counter was extremely courteous and friendly. She assisted me in selecting the cake for a party of 20 people. The store was huge and clean. The workers were courteous and asked if we needed help. The birthday cakes was delicious and everyone in the party enjoyed it. The customer service is what impressed us.
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August 2019 by H J.
This is my local store that I frequent. I have always loved this Big Y. I give it only 4 stars because while I like the recent renovation in general, I hate the new overly bright lighting they have installed in the deli section. It looks terrible and takes away from what loyal shoppers have gotten used to. Still a great store that I always prefer, just dim the lights back to what they were.
