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August 2024 by Tyler Krick
Picked up a used truck this week, Devin and Nancy helped us out and both were an absolute treat to work with. Thanks very much for the top notch service!!
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August 2024 by Rick Stevens
Valenti’s is by far the best car dealership in southeastern New England and RI like any business it must start at the top on the sales floor you are treated respectfully, friendly and most importantly honestly special shout out to mystic team Jake Jason Chris and Eric I will only go to this dealership as should you !!
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August 2024 by Jessica Allen
By far the best car buying experience ever. Multiply that by 5 which is the number of vehicles I have purchased there - because of Jason C. I won’t buy from anyone else. He truly cares and takes the time to get to know his customers. It may sound corny but it is true. We’ve bought my husband’s truck and my daughter’s Jeep from him too. You can trust that you will get honesty, integrity, and unmatched product knowledge from a guy who treats you like a friend. Thank you Jason for always making it such a pleasure to buy a new car. ❤️
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August 2024 by Michael Gabriel
Classic example of a Dealership advertising one price to get you in the door and attempting to charge you something completely different. I would recommend you stay away from this dealership.
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August 2024 by Antonio Santagata
My wife has purchased 2 vehicles from Valenti and although we like the salesman we dealt with the service department is a scam! The first vehicles was a Jeep Patriot and everything was great with the vehicle until after the warranty ran out. All of a sudden it needed $4,000.00 worth of suspension work and it was dangerous to drive according to the service tech. We also get from the dealership that this is a problem with the Patriot so we decided to trade it in and we purchased a new 2019 Jeep Cherokee. Fast forward to 2024, warranty expired, 2 payments left on the vehicle that has less than 50,000 miles and my wife brings it in for the "complimentary oil change". When my wife gets there she mentions she feels a bit of a vibration once in a while and can you check it out and please rotate my tires. The service advisor comes to speak to my wife and this is what the "ADVISOR" or whatever person tells her( and its also on estimate invoice). "Brake pads are at 8MM but rotors are warped with rust ridges and rust on the backside. $1,350.00 plus tax. Driveshaft bearing leaking from input transmission estimate to replace is $2,025.00 plus tax. Rear shocks leaking $589.00 plus tax. Estimate total $3,964.00 plus tax. What a coincidence, close to $4,000.00! So my wife, just absolutely amazed at the outcome of an oil change, tire rotation and "Multi Point Inspection ask for the video walk around of the issues as Valenti did in the past and was told "we don't do that anymore". Asked for pictures, which she did finally get, but was told they were on the techs personal cellphone and she couldn't get them. THEN, she was asked when she wanted to schedule the repairs. My wife absolutely refused to schedule, explained she was going to discuss with me, her spouse, and we would go from there. Then the "scare" tactics begin-your driveshaft may fall out, your brakes may fail, yada yada yada. She told them to get me my car as I am leaving. They also said they test drove the car but my wife never seen it leave? Teleportation, super secret entrance/exit nobody can see, underground tunnel? SO....we brought the vehicle to my mechanic and he will be looking everything over and HIS estimate for a complete brake job is $500.00 cheaper before even taking the wheels off. As far as the vibration I wonder if Valenti balanced the tires before rotating? BOB, you lost a customer and I wouldn't advise anyone to use their service!
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August 2024 by Wayne Mitchell
This is our 5th new car purchased at Valenti. Valenti has been our 1st stop for a new car since the late 80's. It is our 3rd Grand Cherokee. It will be our last new car purchase at Valenti.
We bought a 2024 Grand Cherokee L Limited and it wasn't until the purchase was made that I realized that one important option (20" tires) that I asked for was missing. A good deal of the fault is mine for not checking the window sticker or the tires during the test drive.
I asked if there was a way to fix the problem and offered to pay a reasonable cost to have the tires swapped and the dealership response was new 20" tires and wheels at $5000 with zero credit for the takeoff 18" tires. I am now shopping elsewhere for wheels and tires.
In 4-5 years when we are ready for a new car it will not be at a Valenti dealership.
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August 2024 by Chad Obrey
Doreen from online sales was wonderful to work with and she was exceptionally giving me into the vehicle. I was looking for Aaron and David were very helpful and getting my financing set up and being very clear about all information pertaining to the vehicle I was purchasing would definitely buy a vehicle from Aaron again.
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August 2024 by Keith Boozer
Jake did a great job. He was very patient and attentive... I looked forward to doing more business with him and this company... KB ??
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August 2024 by scott tordoff
We are very happy with our experience and the Wagoneer we bought. Everything felt smooth and transparent. We would definitely go to Valenti CDJ again.
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August 2024 by Karen Moore
I had a great experience with Rob Dickens who helped me with my purchase of a Jeep Renegade. The thing that impressed me the most was Rob's ability to listen and tune in to what was important to me. My original plan was to visit other dealers before making a decision, but everything went so smoothly, it was a case of one-stop shopping. I had been looking on the Internet, but visiting the dealership made all the difference and I am delighted with the outcome. Rob gets high marks for customer service! The other supporting staff member (Chris) was great in completing the transaction. Additionally, Rob took the time to give me a tutorial on the features of my new vehicle that was much appreciated.
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August 2024 by ian greene
Very accommodating and professional.
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August 2024 by Haley Serra
Jason went above and beyond to make it a seamless transition into my new Jeep Grand Cherokee L. Love the car and the service at Valenti Jeep
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August 2024 by C V
A+ experience from first visit until I left with my new truck. Jason and Aaron were awesome to work with.
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August 2024 by Thomas Martin
David did an amazing job at making my dream of owning a Jeep Wrangler come true! Best dealership ever!!
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August 2024 by Becky Kiernan
I recently purchased a vehicle at Valenti (Mystic) and had a great experience every step of the way. Jake's professionalism, efficiency and responsiveness to all my questions throughout the process was top notch. Aaron and Chris in Finance were also very patient and helpful. Everyone was clear in their communication and took the time to ensure I felt comfortable making this purchase. I highly recommend this dealership to anyone looking for a new or used vehicle.
