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May 2023 by Dannie Diaz
I recently purchased a rug from Starck, and I have to say the quality is impeccable. The customer support I received was great too!
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January 2023 by Dara Epstein
Had a gorgeous runner installed from stark but the fabric on several treads has unraveled within the year. No response after 10+ attempts. Rug was not inexpensive and customer service has been poor.
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September 2022 by Nicole Noel
Most gorgeous rugs I have ever purchased! Thank you Andres & team for always being very responsive and helpful!
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December 2021 by Emily S.
The carpets are over priced and the staff is not helpful. In fact, if you as them to explain anything about the carpets they are rude and demeaning. However, if you are in the area check out Greenwich Living they are helpful and completely willing to educate you on the pieces you are interested in.
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December 2019 by Lou Dell
We purchased a home that had well worn Stark carpets installed on 3 small stairways and landings by previous owner. So we went to Stark to have it replaced. I must say the selection and carpet knowledge was very, very good. I had a feeling this was going to be on the expensive side but frankly I drive great cars, live in a great house and usually expect more when I pay a reasonable premium.
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March 2019 by Angel Avelar
Very pleased with the service and service from beginning to end
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November 2018 by Merrilou
I wish I could give Stark negative stars. I ordered two custom rugs that were supposed to be delivered within 4-5 months, we are on month 8 and no one can tell me where the rugs are or when they will be delivered. They have been unapologetic, rude and unresponsive. I will never purchase anything here again.
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August 2018 by Jean Charles
Stark continues its 80 year tradition of serving customers. Maria Conte is a knowledgable, responsive, creative and all around awesome sales rep that defines service.
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July 2018 by Nan Lewis
We bought 100% wool carpeting here for our home in Rhode Island. Fantastic savings and of course, quality.
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March 2017 by Genesis Macedo
I just had a meeting with Maria Conte from Stark carpets and I wanted to share my experience with them. I was very impressed with the showroom and all the options they can offer with different colors, styles and price ranges. Maria is very helpful and she clearly loves what she does. I would recommend stark in a heart bit.
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March 2015 by HJF 1
If I could give less than 1 star I would. There is a large selection of carpet but that is all this showroom has going for it. The arrogance of management is quite astonishing. The professionalism questionable. A word of warning regarding the fitting of the carpet - I strongly recommend NOT organizing installation of carpet through Stark. They take a huge cut and do not give you all the required information. Far better to go directly to a carpet installer, better value and most likely better result. Spent over $50,000 on carpet from Stark, bitterly regretting it.
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November 2013 by S S.
These people could not have been more helpful. I was clueless about what rugs would work in my home, and the sales person spent ages working with me to find exactly the right rugs. Many of the rugs are discontinued or slightly irregular items offered at a significant savings. Ended up buying 3 rugs here, and am really happy with the service and product.
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April 2012 by Victoria C.
The staff at Stark Carpet in Norwalk CT are rude, rude, rude! Shop here only if you want to be annoyed.
