-
May 2024 by Veda Azizi
Horrible place to shop. Paid and told the lady my car is the first spot outside she says I’m not allowed to take the basket outside …I told her I’ll bring it back I’m the first car…she said we don’t allowed it. If you are going to treat your customers this way I was in a rush and told her I am bring it back she insist on taking my basket…Ok I said I want to return all my items and went to my old fav Stop and Shop. Which I did.
-
March 2024 by Jessica M
I have never left a review for any place I've been before, but I have to call this store out. I absolutely hate this ShopRite. It is a 5-minute walk from my home and I will drive to the west side before I step foot in this particular ShopRite. It is not only because I find the store dirty and having no consistency from week to week with what they carry, I find the manager to be one of the most unpleasant people I have ever dealt with in a customer service business. I can't imagine that the theft rate at the store is any higher than at any other grocery store, but he thinks everyone is stealing from him and literally follows you through the store, gives you nasty looks or has a decoy following you through the store. Neither of which are discreet. I realize shoplifting is a problem, and has probably grown exponentially higher since COVID has been around not to mention the prices of groceries are just beyond astronomical, but I have never experienced anything like this. I was actually at one time at the checkout and my purse was open and he came over and looked in my purse and accused me of stealing One of those tiny small half jars of either paprika or cumin. It was not even from his store and was half empty., I assured him that if I was going to steal from his store it would not be a $3 spice but rather a $40 steak or perhaps a lobster tail. He was not amused nor did he apologize for his accusation. This was only confirmation that I was not wrong or paranoid when I felt targeted. He is unfriendly, often nasty, accusatory and just a miserable person to deal with. Outrightly rude. I have mentioned his disrespectful assumptions and accusations of theft to at least four other people who have experienced the same treatment from him. None of whom have ever been caught stealing and yet two have been told never to come back to the store.
I can honestly say I have no issue with any of the other staff with the exception of the man who is in charge of fixing the recycling machines who is never around unless you leave your bottles out there and then he steals them. The checkout staff is usually very friendly and helpful. They often have good sales, but as I mentioned I find the store off in very dirty and out of stock of things from week to week. I will go to newfield ShopRite any day. What I love at that store is that most of the staff are in their late '60s and '70s, clearly beyond retirement age and have been there for a long time. The turnover rate at Hope Street is very high while the girls or grown women at newfield seem to have been there for many many years and recognize you and are generally always pleasant with a very low turnover rate. I'm guessing the turnover rate is quite high on Hope Street because no one likes the manager. I've had staff apologize to me when he walks away for his demeanor. So all that being said this store is not for me clearly. If the Cingari family knew how he treated their customers, I would imagine he would not be there any longer. Whatever he money he saves them by accusing everyone of stealing, he loses double that by offending people who will never go back there after being wrongfully accused of either stealing or just being treated poorly by the person who is in charge.
**Edit.... I just read at least six or seven other reviews that mention what a miserable person the manager is though a few mentioned racism. I have to tell you he just hates everybody because I am as white as they come and he is just targeting people. To the gentleman Everett who said he is nice to some, I have never seen that man smile nor have I seen him be nice to anyone he is just not a happy person and should not be dealing with the public. I am relieved to see that there are other people that have experienced the exact problem that I have. This man should not be working there and I really hope someone does something and cleans up the store.
-
December 2023 by cyrus taheri
Store is not being remodeled like all the other stores in town.. Why not? Prices seem to be higher here than elsewhere with same chain why???
-
November 2023 by Tamika C.
produce is always old and nasty! Chips often stale and they have expired meats still on display ! grosssssssss
-
October 2023 by Samantha King
so fresh and so clean (clean)
-
October 2023 by Donald amarossi
Glad to recommend. 4/5 stars.
-
September 2023 by Rita Pappa
It's nice Place to Shop
-
August 2023 by J S
The male manager here if extremely rude. He accused me of fraud because I was given gift cards for my family’ at my son’s program. The Gift cards that were not Activated just yet. I will no longer be a shop rite’s customer. Racism is wrong.
-
July 2023 by Ning Yang Wang
Competitive price among nearby grocers.
-
June 2023 by Fernando Pardina
The supermarket is very small and they do not have all the products that one needs.
-
June 2023 by Anny Болхоева
Good place for shopping.
-
June 2023 by Ashish Mishra
Good place
-
May 2023 by Riley Marone
What a joke of an establishment. Not only is the store unsanitary with an awful selection, but the management team is hot flaming garbage too. Today, I witnessed the front-end manager reject this poor shy kid from a job. I couldn’t stand to see the sad look on his face as he walked away, yet she gave him dirty looks without any shame whatsoever. God, I could only imagine how she treats her employees. It was an absolute disgrace. Definitely not worth visiting again.
-
April 2023 by Rolando Sifuentes
there is an employee using my same name working using my personal information , tha is illegal , fraud
-
March 2023 by Christine D.
Great local market. It's on the smaller side, but the cashiers are always friendly and helpful. Decent selection for its size.