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December 2024 by Shirley Epstein
I have been a patient at Progressivision for over 30 years. Dr. Nemser is professional and thorough, and his staff is accommodating, patient and super friendly. I highly recommend the practice.
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December 2024 by Michael & Diane DiNapoli
I’ve been a patient of Dr.Nemser for @ least 20 +plus years and find him & his staff very knowledgeable . I’ll continue to see Dr.Nemser and I appreciate his honest and ,intelligent manor .
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November 2024 by Sheila W
ProgressiVision made the process of purchasing new eyeglasses very easy and the staff couldn’t have been nicer!
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October 2024 by Jamie Vega
The only reason why I’m giving it two stars is because of the receptionist. Not sure if she’s still there but she’s the only nice and professional person there. I can’t recall his name but one of the doctors was rude to me during my appointment because I had missed a previous appointment due to an emergency even though I provided notice and quit honestly I didn’t feel comfortable how he was speaking to me - couldn’t wait to leave. I understand there are policies and requirements to adhere to but his demeanour changed and felt that he was treating me like a child when he talked to me. It seemed he was then annoyed when he was treating me the rest of the appointment. It was the second time I felt that way and that’s enough for me to never go back for an appointment. I don’t stay where I don’t feel comfortable.
They also make it a hassle to reorder supplies for contacts, something that has never been an issue anywhere else for me for the last 20 years I’ve worn contacts.
Could just be me but I should have paid attention to the reviews and took my business somewhere else from the beginning.
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October 2024 by matthew michaels
Dr. Nemser is a wonderful doctor, he has a great bedside manner and has always helped me and explained any condition I may have had. I myself am in a customer service related industry and seeing reviews as such is unfair to Dr. Nemser, because there are always 2 sides to the story except in a customer service related field, then it's just you're just wrong and never get to explain your side of the story.
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October 2024 by Wcc Counselor
Excellent experience! Dr. Nemser is very knowledgeable and helpful and his staff are welcoming and super attentive! They also have a wide variety of beautiful frames - I bought a pair but I'm thinking about going back for a second (still on my mind 😍👓)! Will be a returning customer!
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October 2024 by Tiffany Vaughn
Service is ok… unfortunately the phones are horrible you can’t schedule or reschedule appointments. I definitely wont be returning or recommending anyone else.
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June 2024 by jane stempien
Friendly, attentive, and helpful staff. The office is run very efficiently. Doctor Nemser clearly has his patients’ best interest in mind. He is caring and knowledgeable and I know when I come in for an appointment that I’m in good hands.
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March 2024 by L F.
The man who did my first eye exam was extremely rude, I will not be returning. 10/10 would not recommend. Doctor was O.K,
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December 2023 by Lou Nanfan
Awful practice awful unprofessional Dr…
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November 2023 by Vera B.
very disappointed and would vever use this facility again... I had two expensive frames that I bought and wanted my bifocal prescription lenses inserted ... both were totally off and unable to use .even tho they were re adjusted a few times! .I found the optometrist somewhat strange I felt un comfortable in his presence, I had a very bad experience and do not recommen!
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May 2023 by Carolyn Champion
I found the doctor to be very condescending and my neuro diverse son left feeling horrible about himself. We will definitely NOT be back.
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March 2023 by Patty O.
Excellent!! Dr. Nemser helped to solve my problems with contacts that I've had for many years and fit me with new contacts that I Love. Thank you, thank you!! P. O
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February 2023 by Inken Macht
I tried to reschedule my appointment with them because unfortunately I had to take a household member to an emergency appointment so couldn't make my appointment with them. My appointment I had made the night before, approx. 14 hours prior. I was then told by a quite unfriendly staff member that I can't reschedule within 24 hours of the appointment and will have to pay my copay for not showing up and will also never be able to schedule an appointment with them again, only walk-ins since I am not reliable. I explained my unforeseen emergency situation and that I had only made the appointment the night before so by the laws of physics there is no way I could have rescheduled 24 hrs before the appointment. The staff member then said she would discuss with the doctor and call me back. I waited 1.5 hours without a call back and then called again myself. They did not apologize for never calling me back and put Dr Nemser directly on the phone. He started off by asking me why I am wasting his time. He then however conceded that he couldn't charge me anything for not making it to my appointment after I told him I was a fellow healthcare worker myself and cannot be fooled like this.Overall horrible experience, I have never been insulted like this before by both staff and provider. Plus the audacity of trying to scare you into paying money or never getting appointments (therefore healthcare!) again.Stay away, there are many other optometrists in the area.
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February 2023 by Raul Gerena Jr (Gotti Kush)
Meh tbh not helpful and won't help you even if you have a medical necessity by eye doctor for certain prescription they won't call your insurance for authorization
