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October 2023 by Solomiya A.
So bad experience that i can even describe this.The workers literally moving like turtles. I don't think that store needs so many workers for doing nothing.
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June 2023 by William S.
I've been shopping at this Home Depot since they've originally opened. I've never had any problems with this store. The only issues that I've ever faced with customers who are very rude and inconsiderate to other shoppers and the staff. I love coming here over the Port Chester or the Norwalk stores because this one has more options available. Yes, the staff can be a little slow. However, they are always doing the best and are super friendly!!! Anytime I need help I can always find an available worker to help me out. I see that the other reviews on here criticize workers , however I don't believe that these are true and some of the "rude customers." Their garden section has amazing options, and they have everything from simple flowers two large landscaping items. This is a great place to find everything that you need .
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May 2023 by Angela I.
Cookie knows her job very well she made us feel so sure of our flooring purchase. Her knowledge and politeness was noticed. The stamford ct store is fantastic most all of their employees are helpful, friendly and happy with their job. This store is well stocked and organized it's a pleasure to shop.
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May 2023 by John S.
This was really ridiculous - the cashier at customer service was chatting with a female (he had zero game) and the line was 11 deep! He brought me to the locker - it opens - IT IS EMPTY! I was at Home Depot trying to pickup my pre-paid order for ONE HOUR! It's preposterous - terrible workers and zero customer service - more like customer torture. I'll just get it myself next time - the Stamford Home Depot customer service has zero accountability and zero customer service skills. Three different people couldn't open the locker. Get this group some training please. I stood waiting while I continued to be ignored. One woman finally showed up with my ceiling fan and did apologize. Make her the manager and teach the rest of the staff to be like her. People ask why I drive all the way to Norwalk instead of going to Stamford right down the road. This is exactly why. Please do better.
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September 2022 by Scott J.
When you have limited choices about where you go for home-improvement supplies, you tend to put up with things that you shouldn't have to. However, I am at the end of my rope when it comes to Home Depot and easy access to products. Manager "on vacation". Store clerk I spoke with just said "That is the nature of a warehouse store." without even offering to clear the isle. I will drive the extra 10 minutes to Lowes thank you.
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August 2022 by M T.
I placed an order for delivery- delivery was available starting Tuesday & I scheduled for Thursday. Got my confirmation & a confirmation email the night before. Day of delivery they called to tell me that delivery wasn't going to be available for another week. (They have the product & say it needs to be on a flatbed) Big companies like this should know how to schedule & review- shame on them. If you make plans to complete a project you cannot rely on them to deliver in a timely manner. This has always been the problem with them and every time I've tried giving them another chance it only screws up any project that I am currently doing.
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July 2022 by Debby Dip
Good plant selection. East parking
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July 2022 by Jason D.
When you are that big I guess you don't care too much about customers opinions. But the customers do think and do care. The Home Depot could be the perfect store for homeowners and business owners but when you don't get personal service and when you need to chase employees just to be able to help you with something that brings down the value of the store.At the same time the Home Depot has it all instead of going to different stores to buy different things you can get it everything here.
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June 2022 by Nik M.
This used to be a pretty nice store but it's become a dirty, disorganized mess-- an awful place to have to walk into. But ordering online to pick up is not a viable alternative because online inventory isn't real time-- order what the website says is in stock, find out after putting through the charge on your credit card: sorry, we don't have that--Infuriating and inexcusable with 2022 available tech. Like so many other retail operations, this HD is seriously understaffed- no one to ask questions. Don't waste your time even trying to shop here.
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February 2022 by Mickey P.
Greg in Plumbing is a gem, and I hope he enjoys working there and is appreciated. He literally walked me through what I would need to change out an old bathtub spout. I now realize this is not a big fix, but I'm not exactly "handy." A BIG THANK YOU to Greg in Plumbing for making a trip to my least favorite place not so terrible.
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December 2021 by Joe K.
While most of their products are fine, I had a nightmare of an experience trying to get a DeWalt router fixed. The repair shop could not be any worse. It took over three months before I got my router back, and when I did it was in worse shape than it was when I dropped it off. It took them a month to get back to me to tell me that they needed a cord, even though I had included a cord. I bought one because I couldn't prove that I had left one with them, and then dropped it off at the Home Depot. They lost that one too. In the end, their fixer-upper people said that it would cost $260 to repair a $195 router. I declined of course and when I went to get my router it was missing the cord and several parts were broken. Neither Home Depot nor their subcontractor would except the blame for what happened. They did give me my $35 deposit back but having lost use of a router for three months plus it's just too much. I also couldn't believe it when the manager said "we got you a new cord, because that's what we do for our customers." I'll stick to the local Acme/mom and pop store. I do wish there was a Lowe's nearby.
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August 2021 by Kaitlyn Reda
Went there this morning for the 12 footers and they were absolutely amazing and even helped me take them out of the box and squeeze them into my car! Manager was super nice and super helpful!!
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May 2021 by Omar J. Perez
I am so thankful of our new store on West main st...the store in Norwalk always made me anxious and the parking always made me stress out...
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April 2021 by Kellie R.
I love that there is a Home Depot in Stamford and I no longer have to make the trip up to Norwalk. It's your basic Home Depot. You know what you're looking for and 99% of the time, they have it. I especially love the garden section and they're always fully stocked until the end of the summer season. The one issue I have with Home Depot (and it isn't just this location) is the lack of staff/help around the store. I often find myself walking down each aisle until I find someone to help me get something from the highest shelf (because customers aren't allowed to use the yellow ladders). I have bought wood, a faucet, plants, cleaning supplies (great place to stock up when grocery stores are limited), tarp, light bulbs, paint...you name it, here. I really do love Home Depot but wish getting help was a little easier.
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April 2021 by Maria Saravia-Medina
Friendly staff and diverse selection of products.