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October 2023 by Urdu P.
Where is the negative rating button? The worst. I do not recommend. Appalling installation, useless support, staff lie about prices. I am using my cell service to post this review because Optimum is down again. Use anyone else. It couldn't be worse than Optimum.
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September 2023 by Grigory Patsera
By far, the most disgusting internet provider in the world.
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September 2023 by Morgan Abdelnour
Love having a store in Stamford. Friendly and knowledgeable staff.
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September 2023 by Samantha Mckelvie
Leaving this 5 star review solely based on a visit I had from a technician today. I was having issues with my internet speeds and Kevin provided absolutely great service today. He was friendly, THOROUGH, and fixed my internet problem. Kevin left no stone unturned and was sure to check everything to ensure I got the best connection. I was close to switching my service before this but have reconsidered after today. If anyone at optimum reads this, I hope you know what a great employee you have. (for context he was here at 11am in Stamford)
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September 2023 by Arthur Springer Jr
Everyone at the store on High ridge road in Stamford Connecticut,Joe Manny and other coworkers were very helpful in assisting me to get cable hooked up I've been waiting for a month and they finally got it done for me they got the problem very nice people very helpful I would recommend them any day.
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September 2023 by Felipe Baigorri
The service provided by the guys in the stores is amazing, they are kind and they explain all that you need. well done guys!! Thanks
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August 2023 by Kelly O'Grady
I was having issues with my modem and needed a new one. Their systems were down most of the day into the evening. Everyone was so helpful! Alvaro went above and beyond to help me!
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August 2023 by Alyssa Johnson
I couldn't have a worse experience with an intent company. I bought Internet ~2 weeks ago, had it installed almost a week ago, have spent hours on support calls/chats, and yet still I don't have working Internet. Avoid at all costs - pick Verizon if you can.
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August 2023 by Roland Kistler
Alex was amazingSolved all my problems.Love the store best in-store customer service anywhere. Thank god because they’re telephone customer service to the call center is the negative stars
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August 2023 by AlanWattz DeezNutz
This is the best service I've had in years.Staff were super kind and welcoming. The associate that helped me and my bf was knowledgeable and fast and thoughtful about helping us save on a lower cost plan. I'm just happy I took the chance to at least speak to someone. Alex was was the young Chinese looking boy that really came through and helped us with fast service. Thanks dude.
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August 2023 by Melissa S
Having this store in Stamford, Ct is amazing. Norwalk was the closest and honestly it was very inconvenient. I had to go to exchange 2 different cable boxes on different days and the people were not only pleasant and even greeted me when I walked in. They were very quick and efficient as well. They made the exchange easy and quick.
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August 2023 by Briggett Dubose
This is the best service I've had in years.Staff were super kind and welcoming. The associate that helped me and my bf was knowledgeable and fast and thoughtful about helping us save on a lower cost plan. I'm just happy I took the chance to at least speak to someone. Alex was was the young Chinese looking boy that really came through and helped us with fast service. Thanks dude.
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July 2023 by Rosanna Battinelli
I just needed to switch out my cable box, quick and convenient. They were very nice.
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Pretty new place, but they said they didn't have the authority to reduce my crazy high bill.so I'm in the market for a serious alternative
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July 2023 by Pawel Galka
They were not able to help me even though I had a problem negociar of their mistake. I CANNOT recommend them at allI wish they take care of their long time clients better.
