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10AM - 7PM
290 Hope St, Stamford
Mobile Phones
“I worked with a gentleman named Alex and he was amazing. His customer service and attention to detail was on point. Definitely would recommend visiting this store and Alex!”
“I worked with this store when I switched from Verizon to AT&T last year and the service for moving over my family was good. A few months later, I noticed that one of the promotions was never applied to my bill. After being told many times it would be taken care of by the store manager, I was very disappointed when nothing was ever done to resolve the matter.
I recently went into the store and met the new manager, Juan Olivarez. After a short conversation explaining the issue, he assured me he’d look into it and work to get it resolved. After waiting months, he had the credit applied within a week and text me directly to confirm it was done. It’s so refreshing to do business with someone at a big company who actually does what they say they’re going to do. I will continue doing business with this store, especially so long as Juan is these!”
“Excellent service, and very good people in the store, they helped me with eligibility and with little things that I don't understand about my phone, thank you.”
“Initially I was not acknowledged as a customer. However the customer service was great after that. There were some technical problems with setting up a new phone but they were very very patient. Justin and others stayed with me and got me thru the process! I recommend them highly and I understand they are working on the “welcoming committee” ?”
“We recently upgraded both of our phones to A15 5 G Android. Unfortunately mine freezes up about twice a week. We went over & they ordered a replacement! Thank you.
When it freezes you can't open the screen, make or receive calls. The phone can't even be restarted ! My issue is really with Samsung.
There is only one person in the store, so go at an off hour. The salesperson , Dave , was very helpful & knowledgeable.”
“Very welcoming and helpful customers service. They were able to answer all my questions with a patience. I wish I could give them 10 stars. Highly recommend this store.”
“The staff in this store are AMAZING. Caroline help me as soon as I enter the store and helped me in the buying of my I phone, she was very professional knows her job well had patience, also Emmanuel the manager of the store was awesome very professional extremely helpful always new what I wanted and need it being my first time buying a I phone, as well as Jonathan very helpful took good care of me and resolve my issues. I have to say that the entire staff are well train by their manager and you can tell that they love what they do and they do it well, they all have excellent customer service and are all very respectful they make you feel comfortable and they take good care of you they multi task and I love it . I recommend this location to any one looking to purchase a phone or has any phone issues, another plus is that some of them speak Spanish for those in need. Thank you to all.”
“Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.”
“I Had an issue with my device and wasn’t sure on how to navigate through the device. I was greatly satisfied with the staffs ability to fix my issues. Alex you’re a life saver man! Thank you and I will be back again if I need any further assistance!”
11AM - 7PM
21 Broad St, Stamford
Mobile Phones
“They had plenty of sales and very nice clothes, the selection of items were beautiful and more affordable than the other targets I've been to, everything was very easy to find. There were many workers who were ready to help and overall the service was excellent.”
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“My first time at this location and Jessica assisted me. She’s amazing!!! Make sure to look for her when going here. Amazing customer service. Thank you so much Jessica! :)”