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January 2024 by Peach Fairy
The rental cars are of low quality.
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January 2024 by Ayelet Steinberg
Very professional and quick.
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January 2024 by D Charles
Worst place to rent they always running a scam some how
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January 2024 by Matt C 10
I had an exceptionally poor experience with this Enterprise location. We did not receive the type of car the we were told was available, we worked with someone who was neither friendly nor helpful. I have generally had positive experiences with Enterprise, so I was surprised by what was fundamentally such poor service.
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December 2023 by Susanna Shigo
I have been renting at this location for the past 6 years. There has been a lot of changes in management over the years, but Shannon and Manny are the absolute best! I rent cars normally once or twice a week for work, and they are always so friendly and helpful! The location is a lot further from my house, but I choose to rent there because of their customer service.
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December 2023 by tyrone lawrence
Not sure about the other reviews maybe they were from old staff at this location... but Shannon was The Best!! I got my vehicle quickly with no problems whatsoever!!! It was clean and the newest one available!If I could give 10 stars I would!!!
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November 2023 by Mark Pelazza
Customer service excellent. Cars clean and nice to drive. Manny made everything easy for me when I had to rent a car 3 times in the past month. Although I’ve been late for drop off they have accommodated me along with easy and quick means to modify my rental agreement to accommodate me for extra days. Manny has helped me each time and has been a pleasure to work with! If you need a car go see these guys!
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November 2023 by Jax H.
AVOID AT ALL COSTS unless you want to experience the worst customer service of your life. You will absolutely get screwed over and they WILL NOT resolve any issues you have.
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September 2023 by D D
Had a pleasant experience there today. They proactively called me the day before to confirm my online reservation and went over what i needed to bring in. I was upgraded for free (though I believe they did not have the class of car I opted for.) The new woman there was very nice and got me in my car quickly.
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September 2023 by David Guerrero
While no direct experience with the on site staff, there is a major disconnect between reservations and on site staff. Even when I asked the reservation staff to confirm specific vehicle availability before I went to this location, which I was assured of multiple times there was, well, there wasn’t . Better to find a way to call the branch directly to avoid misrepresented information.
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June 2023 by chris Kuehnle
Absolutely terrible service - I received a rental car while my car was being repaired and upon learning that insurance would only cover $5K of a $10K bill, was told to just fight it with insurance. Beware gross negligence and inept service at this location.
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May 2023 by Marianne Thomas
The manager is amazing.the smell in the car was another story...
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February 2023 by Bob Lehman
I've been to many, but this is a quality location, mostly due to the able manager.
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December 2022 by Dennell S.
Absolute WORST customer service I've ever experienced in my life! I only gave them 1 star bc if I didn't give any stars I wouldn't be able to post. So... Someone driving an enterprise van hit my car & took off. Not one employee (including management) from 2 different locations would look into it. Refused to help in any way, shape & form. They all said "there's nothing I can do". They even refused to call the (only 30) people in the county to inquire about any damage! I will never rent from them again & I will tell every single client, friend & person to never rent from them again. They obviously don't care. I've never been treated with such disrespect from a company, person, or place in my life. Don't do business with a company you can't trust. Negative zero stars.
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November 2022 by LeGrand R.
Made a reservation a week ago. Went to pick up car but no one was there. I mean no employees, although another customer was also waiting. Called their office, no one picked up. Called another local branch, they said they would send someone over. They never did. What kind of rental company does not have employees to give out the cars that have been rented? Should have gone with Hertz, which I will now.
