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December 2023 by Tina V.
I used them for donation pickup services. It was easy to book the appointment online, I received multiple confirmations and updates. I was not onsite at the pickup location and had asked to be contacted by the team. They called while on site were very professional and pleasant to deal with. And the price was extremely fair as well. I will happily use them again in the future
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November 2023 by Jamie Orr
If I could leave negative stars I would. Moving is stressful enough. We hired them to move boxes into a truck. They just didn’t show up. We are supposed to move from CT to FL and they completely messed that up when everything like hotels etc are already booked. No one answers the phone. You get pushed to someone who answers in another country. Then after I found someone literally last minute still delaying our trip, and canceled college hunks, they STILL TRIED TO CHARGE US!!! For WHAT. NO ONE SHOWED UP. I will be making the appropriate complaints with the BBB and any others that are applicable. Absolutely unprofessional, disgusting run company. Use ANYONE else !I wouldn’t waste my time calling you. And I will spread the word to not use you. Good luck !
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October 2023 by Erin Mandley
Great experience! I had a courtesy call letting us know that their truck might be full. I was able to send photos and they came anyway. They were able to fit our stuff in and so quickly! Very kind, very fast and very professional. Remembering them for my clients and friends. Thank you!
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October 2023 by Julienne W
They worked in sync and were very professional. They moved my things with care and made sure they put boxes in correct areas.I really appreciated their service.Anthony is clearly experienced in moving. Caleb is nice and careful. Wise was strong, helpful and fast.
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September 2023 by Sandra McDaniel
I used them to move my apartment on June 8 and they broke two lamps and threw out the bin to my shredder. I have talked with them and they admitted they broke it. I also have it on video because it was broken in my apartment lobby. I am unhappy with the fact that I have been waiting for a refund for the broken items for four months. I have contacted the owners numerous timed and spoken with them and I was supposed to receive a refund as the items were insured. Although it is a nominal amount that I am to receive, it is unfair that I had to honor the contract and pay for the move, but they do not. At this point, l don’t expect to receive a refund but am writing the review so people are aware that if they break something you WILL NOT be reimbursed.
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September 2023 by Ronald Shelton, M.D.
Tyrese and Jawora who were the two gentlemen involved with the labor deserve five stars. The company itself involves franchises that deal with central office and booking is very efficient and they send you many reminders and everyone’s trained to ask how can they hope you have a stress-free day. They do not have a service on the phone or online to help you efficiently list all the furniture items so that they can tell you immediately how much of a truck would be used so they could not inform me of the expense so they offered a free estimate. This meant that I had to give up a half day to travel to the apartment that needed to be emptied, and they came on time, but when it came time to the actual pick up day, the men that came were not advised by the company of all the pieces, and they did not have a dolly, and they admitted that it was a new truck. The manager that they contacted allowed them to go to a Home Depot and pick up the handtruck they needed to empty my apartment but that created a five hour delay. Once they came, they were very efficient and extremely nice and helpful. But at the end there were several line item charges of which I was never advised despite an on-site pre appointment estimate. They could easily have told me of these extra charges that they would have applied to my invoice because they knew the items they were picking up., such as mattress charge, heavy item charge, travel because they didn’t use a local franchise to service me, etc. The bill they gave me was double what I was quoted initially. After much conversation, they were able to reduce it substantially to what was palatable but higher than my quote on the first phone call for a full truck.I used them as opposed to other companies that just remove and dump your items because they said they would donate pieces and give me a receipt and I expected that most of this very good condition furniture would be donated by them as promised rather thrown out but when things were disassembled including expensive recliner and bed that are motorized, the individual parts were not kept together, and I cannot imagine that once they unload, they will be able to put things back together to be able to donate many of these items. The company obviously needs to improve their communication with a customer, if there is been an estimate and to explain their charges in advance, but I do understand that this is a difficult time to hire people and companies suffer when employees do not come to work.In the end the job was done but instead of two hours it took eight hours and I seriously doubt that I will see any significant statements of donations to be used for tax deductions. I do thank Jawora and Tyrese for their good and hard work.
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September 2023 by Melissa Fiore
We used College Hunks Hauling Junk to move some big items out of my mom's house. The guys, Everton K. & Edwin M. were great! The were prepared, professional, polite, personable, neat, and fast. Thank you again. We would highly recommend using their service!
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September 2023 by Nicholas Goss
Jawora and Tyreese were fantastic! Extremely personable and efficient, they showed up right on time, were extremely friendly and had my entire garage packed up in about 30 min. Would definitely recommend - 5/5.
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September 2023 by Keith Eric H.
Eddie and Everton did a great job and were done in no time at all. They were careful and considerate.
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September 2023 by CiCi Obewa -
Called yesterday, they were here first thing this morning AND they even called ahead to let me know what time they were arriving. Besim, Derek and Javan we’re great!This was the quickest and easiest item removal. Super nice guys. Finished quickly.
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August 2023 by Kathy Roger
Brie& JJ just left and I cannot say enough good things about them or the company. I never use them before, but was willing to take a chance.I was updated about their arrival several times after making the appointment and they showed up in the timeframe they were scheduled for. The job entailed a tremendous amount of heavy lifting(50+/- file boxes of medical charts that need to be shredded) up from my basement and down a few stairs into my garage. These two young workers were courteous and helpful despite their difficult job. I am more than satisfied with the job they did and the amount I paid for the service. I would HIGHLY recommend this company!
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August 2023 by Alison S.
I'm sad to say I had an awful experience with College Hunks today. A few weeks ago when they moved me I would give them 5 stars.Today they were supposed to haul away some furniture I'm getting rid of between 9-11 a.m. At 10:15 I got a call saying they were short staffed and my time slot would be moved to 12:30. I would be their first stop, they promised. I agreed. It is now an hour after they said they would arrive and there has been no communication.I took off work for them to haul my junk and they simply never showed. Very disappointing and unprofessional. What a shame!Update: they did finally show up and it wasn't the fault of the movers themselves that some staff didn't show up for their shift. They did a good job once they got here and you can't beat the price (under $100 for two items)!
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August 2023 by Philip Ostrofsky
A couple of communication issue about moving project but Everything got worked out without a hassle and in the end they did a great job. The movers were personable and careful moving all my expensive furniture. Charged a fair price and would definitely use them again.
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August 2023 by Jenifer S.
I schedule CH to remove one leather chair from my apartment. I called and they had an opening to send movers to do the job on the same day. The rep was very nice and thorough. However, nobody showed up or called during the window or at anytime thereafter.I called and they wanted to reschedule. I said no, you failed the first time.
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July 2023 by Michelle C.
I hired CH movers to handle my move on 7/24. They dropped & damaged my antique desk & stole my $500 Miele vacuum. Worse than that is that the manager Paco has yet to return any of my calls. They need to take responsibility for this mess instead of hiding. Completely unprofessional. I would NEVER use them again & do bot recommend them at all!
