-
December 2023 by Nicoletta Righini
Very satisfied with the services provided by Air Solution Inc.. for the preventative maintenance of my furnace. Specifically, the technician Jonathan has been very clear in explaining how the system works and how to maximize its efficiency.
-
December 2023 by Caroline McNally
Jonathan was very helpful, diligent, and friendly. He did a great job servicing my HVAC and I hope to have him back at the next visit!
-
November 2023 by Dennis P
They came to service my HVAC system last summer. Charged me over $500 and did absolutely nothing! Told me I needed a new system and provided a quote for almost $20,000. I had another contractor come in, and temporarily provided me air-conditioning until they could install a new system, for $5000 less than this company.They are awful I would never use them ever again!
-
November 2023 by Jan Costello
Prompt and professional, two qualities I value. Service took about 15 minutes and we spoke another 10 discussing a heat pump and what it might do to lessen heating costs. Jesse immediately told Air Solutions to set up an estimate. Again, much appreciated.
-
November 2023 by Doug Kletter
Air Solutions replaced our AC and furnace. They were the best price, did not feel "sales-y", responsive, and knowledgeable. Very happy with our experience thus far. Would highly recommend Paul in sales and Chris in installation.Services: Installation
-
October 2023 by dena cannon
While their sales and installation dept are wonderful, their service is not only horrible it's crazy expensive. They offer discounted service, parts and preferred service appointments for a year in advance cost over $700. When I needed emergency service at the height of a heatwave it took them 6 days, and they tried to make it even longer, when it could have been 2. Service dept is full of excuses and put you off tactics.
-
October 2023 by Chuck Ainsworth
Both Warren and his companion were sympathetic and understanding to our situation. Both were friendly and attentive. The initial solution was to add "coolant." While that does not logically answer all the conditions we experienced, we look forward to seeing the results.Nestor returned this week to test for a possible leak in the AC system. This required two visits. Nestor is probably the best representative of the business I have encountered. He was knowledgeable, friendly and communicative. I am very grateful.Services: HVAC system repair
-
September 2023 by Sharon Kistler
Very knowledgeable and professional re: duct cleaning and installing air scrubbers directly into the air handlers to prevent mold from ever coming back and to keep the air in the home as clean as possible. Dino had several good tips for keeping the air clean when running the hot water baseboard heat system during the winter as well. We have used Air Solutions for some major work in the past, and they have always added value and responded very professionally.
-
August 2023 by Zeynep A
Best HVAC and electrical maintenance and repair company in ********* County possibly all of CT. I tried C and C privately and DGM electrical via American home shield insurance for heating and cooling system repair. After 2 months and $2500 out of pocket expenses (C and C sold me an unnecessary and expensive honeywell thermostat, doubling its regular market price) my problem could not be solved by either. Air solutions crew was very professional, decent, knowledgable and expertly solved the problem in one go. Kudos to them.
-
August 2023 by Zeynep A.
They are the best hvac and electrical maintenance and repair company in Fairfield county if nit the whole CT. They solved a complex problem with my heating-cooling electrical wiring in one go. Their charge was reasonable, crew is very professional and have expert knowledge.
-
August 2023 by Ka Man
Jesse arrived early and was very cordial. Before he touched anything, he took some time explaining the unit and the work. Explained what he had to do and what to expect. Very professional.
-
August 2023 by John G.
Came home at night to find our central AC stopped. Our former long time HVAC company no longer exists. I called Air solutions 8:30 the next morning. Warren was here by 10:30, and by noon everything was good again. There were a number of issues and It DID cost more than you want to spend after just one cup of coffee.Putting the pain of the pocketbook aside, Warren was professional, explained everything that was done, showed me how to clear the drain on the upstairs handler (which I was never aware I should be doing once a year) and checked over everything. He advised me of a service we should do in fall which will consider.I was very happy with the work and will use them again.
-
July 2023 by Nelson Vargas
Gus was polite and professional. He answered my questions and elaborated so I could understand. Within a few hours I received a detailed estimate with a couple of options. I recommend Air Solutions and appreciate their service.
-
June 2023 by Daniel Lowry
John from Air Solutions is great to work with. He gives his honest assessment and looks to navigate paths forward for his clientele to provide what they are looking forService: Installation
-
June 2023 by RG
I just called to give air solutions a second chance after what they did to me months ago. The woman on the phone was a complete B. She asked me if I had the wrong number because we had issues in the past. I don’t know why I even called again. My mistake.….Thanks for the response. I never asked for a diagnosis over the phone nor did I ask to fix my water heater because that’s not the problem, which is what I specifically said to you. While you laughed under your breath when I said I have an emergency, I understood that you did not want to help me in any way. You cannot justify what you just did. That is not customer service.
