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December 2024 by Denise Douglas
I just want to give a shout out to these folks. Christmas day, my gas ran out due to a defective float in the tank. I called and got the answering service. Frankly I did not have much hope for getting this fixed on a holiday. To my delight Mark was at my house within a couple of hours and got me up and running in no time. He did a thorough leak check and was able to give me enough gas for a couple of days. The next day Mark showed up with a brand new tank. I am very impressed with the level of service from this company and would highly recommend them.
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December 2024 by Rachael Robertson
We had an issue with our gas pressure. Mark came out later than we ever would have thought on a Friday night and offered amazing customer service going above and beyond fixing our issue. He was very friendly and knowledgeable. We can now go worry free through our weekend knowing that we will be able to cook and heat our house without any issues.
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October 2024 by Ron Hull
High Grade takes care of delivery of my propane and the service on my fireplace and is very friendly and quickly. They have the best price around. I've been a customer for years and they have never let me down.
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October 2024 by Rick DB
Excellent customer service
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October 2024 by Cynthia Holloran
I find the office person a bit arrogant. They insist that the tank needs to be down around 30% before they will deliver even as we are Approaching winter. If you have a choice, I would recommend going with another company.
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October 2024 by Claire Stickles
Great company, pleasant delivery people, great service.
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October 2024 by Len Kaplan
High Grade Gas Service has been my provider of propane for my home generator. They installed a remote monitor and can tell when my system needs to be refilled. They are prompt and efficient. I highly recommend them.
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October 2024 by Patricia Bouchard
Great experience with High Grade Propane!
Office easy to work with & really listened to our needs.
Mark best tech, who went above & beyond!!!
Unbelievable knowledge
Highly recommend this company👍
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September 2024 by BobLaQ
Bell City Rifle Club Inc. has been a customer for a number of years now. Always competitive pricing, never a delivery problem, web portal easy to navigate with all our history and billing easy to access, highly recommend.
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September 2024 by Katy Badillo
Colleen was lovely and helpful during our call. Since I was calling on behalf of my mom, I didn't have all the details, but she patiently waited while I checked with my mother to provide the necessary information. They serviced us promptly and at an affordable price.
Thanks!
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September 2024 by Roxanne Gunther
I have to say that we switched over to High Grade and they sent out Mark. Mark went above and beyond in customer service. He was polite, new what he was doing and even gave me pointers on things I did not know about propane tanks. I highly recommend him and his company!!
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September 2024 by Gerry Brooks
It has been a pleasure being a customer of High Grade Gas Service for the past 20 years. They have been pleasant to work with, and responsive to our needs. The latest example is HG technician Mark Delourier going above and beyond to provide expert and immaculate service to remedy a tank issue. Cheers to Mark and High Grade.
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September 2024 by Michael Lovley
Polite, Courteous and Prompt
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September 2024 by Jeffrey Welch
We have had exceptional service with High Grade Gas Service for over 30 years. Multiple location tank rentals and outright purchase of a tank were easily accommodated. On call or scheduled deliveries were never a worry. Dependable staff.
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September 2024 by Nadeem Behjet
Excellent service, reasonable prices.
