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October 2023 by Nick P.
service dept is a joke. brought in for new brakes, easy standard maintenance. drove off the lot and the whole car was shaking excessively and brakes squeaked like they were 10 years old. called and brought it right back. was told the technician forgot to check when done and they forgot a step and it was all fixed. Drove car home again breaking was super loud squeking still. called back brought it in yet again and was told squeking was probably a little rust and brakes may need to be worn in, no safety or issues so they wouldn't do anything. brand new brakes with rust?? another month passed still squeaking like crazy and now shaking again. brought it back and was told they had to replace pads and rotors now by a new technician. odd that the previous 2 technicians said no issues. this time they tried to charge us almost $200 for inspection and labor time. every one we dealt with was inept and extremely unprofessional. would never recommend
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October 2023 by Nick Palermo
place is brutal. wife brought car in to get breaks done. easy standard maintenance. Excessive shaking and noise as soon as driven off the lot. called and brought back and they "fixed it" . Was told that they forgot to test after installed and they missed a step, so they "fixed it". even after that the car squeaks as if breaks are 10 years old. called and brought back in yet again to fix it. Brought car back home with same excessive squeaking. when we called they said it was probably rust. umm excuse me, rust on "brand new" breaks. will not use again. The most basic of car maintenance cannot be done satisfactorily. will never use again
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July 2023 by James Gibson
I am from Pa. They were wonderful. Efficient, kind and knowledgable. Very fair.
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July 2023 by james m curran
I brought it in for a oil change.for some reason there technician un secured my windshield wiper hoses.And did put them back in working order.More clowns than a circus.Dont go there.they will cause problems with your vehicle.
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June 2023 by Tammy Frenette
I used to like them. Till they refused to perform warranty work on my 2019 Jeep Wrangler. Not recommended there yelp reviews are horrible.
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April 2023 by Al Beland
It's truly a pleasure to deal with a group of top professionals. The facility is clean, and everyone there has a smile and a friendly attitude. BRAVO@
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March 2023 by Sandra Marchetti
I bought my car from Wendy at bolles and couldnt be happier ,she was very professional and not a pushy salesperson .I would highly recommend Wendy. Thanks Wendy .Sandy marchetti
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January 2023 by John F.
They frauded me on the year of the vehicle, the extended warranty. Took 5weeks to replace fuel pump, parts they were to fix at this servicing they failed to do. And on top of it they tried to tell me the stalling out in mid drive was all in my head until I told that old faggot to get in the car and in two minutes it did his reply oh well it didn't do that when we drove it. Do not go to this place for anything. They need to go bankrupt!
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January 2023 by Thomas Walsh
Best car buying experience we have ever had!!! We purchased a 2023 Jeep Grand Cherokee for my wife. Bosco was our salesman and was very friendly and courteous! The dealership is family owned and they make you feel like your part of that family. We have purchase many cars over the years and again this was the best treatment and experience we have ever had!
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January 2023 by Mark
Came in in November to buy a Cherokee Trailhawk that was listed as available on their website, once I get there they told me the vehicle had an issue that would take 2 months for the parts to show up. So I bought a Trailhawk elsewhere and today I brought it in for an oil change because their website says no appointment needed. When I get there they tell me it's appointment only because they don't have enough staff.This place is a huge waste of time and is incapable of servicing customers. Twice now they've lost my business to other places, I will not be giving them a 3rd try.
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November 2022 by Jim P
These folks are great. Highly recommend sales and service here!
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September 2022 by Bill Goddard
We're new to the area and I already had my Ram (lease) from a dealer near our old home. I stopped in to see about service and if they participated in the Ram Care (prepaid service). Not only did they check (by VIN) but they also brought my truck and did the service while I was there! Very friendly and courteous service writers and service department. They didn't push anything extra and explained everything to me as well. I'm a "car guy" and typically do all my own service, so I appreciate their honesty and not up selling unwanted or needed service.
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March 2022 by Rashelle McLellan
Thank you to the awesome team at Bolles Chrysler Dodge Jeep. Had such an easy experience from start to finish. Wendy was Kind, honest, and made the usually scary car buying process fun and easy!! Would highly recommend you won’t regret it!
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March 2022 by Joe Hennessey
It was my first time buying a vehicle at a dealership and it was an absolute great experience. I found a vehicle online at around 10pm and I knew I had to have it so I immediately sent an email and I got a response that night from Paul. We got in contact first thing the next day and I drove up and took a test drive. The experience after that was great. Paul and Jeff were great and a blast to work with. They made it a fun exciting experience overall. I was driving home the next day after looking at it. Once I pulled up the truck was outside running with a sign in the window congratulating me. Very bittersweet. They went in detail about all the extended warranties and options that were best for me. Paul called me the next day to make sure everything was good and to thank me again. That’s customer service. 100% recommend them for my future purchases.
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March 2022 by Matthew Borsari
A very smooth buying process from start to finish, which was a rare feat prior to Covid and supply chain disruptions, but is even more impressive in 2022. Outreach began almost immediately after my first inquiry, with a test drive scheduled in the exact car I was looking for within a handful of hours.Paul N. was phenomenal as he helped me throughout the process, putting in extra effort to help tie up some loose ends with my previous vehicle. He was knowledgeable and informative about the models I was looking at, and very upfront about the entire process. The fact that the dealer had the exact model I was looking for available within a matter of days was a nice surprise, especially given the chaotic times we are living in.
