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February 2024 by Dan Villeneuve
Everything about this place is run down. The food is subpar (fries were way overcooked and had no flavor, the chicken in the sandwich looked like it had been stepped on) The service felt like they were on work release from a prison... not personable or welcoming. And the dining area looked like year 6 of the COVID lockdown and stinks of unchanged frier oil. For the price you pay, it's definely not worth it. We paid over $27 for a medium plain chicken sandwich combo and a medium Dave's Double, and were barely able to eat any of the fries. Burger King across the street is cheaper and a much better value.
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February 2024 by Robert Lynn
Ig for no reason no breakfast at there meriden-wtby rd
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January 2024 by David Iglehart
Food got me sick, i shouldve known better when I realized how bad the temperature of the food was given to me.
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January 2024 by Victoria Guerrera
Unbelievable. I called to see if they were open and I received a “ummmmm yeah” and then I said thank you. The girl hung up and didn’t say one word, that was the entire conversation. Will never go back to this location.
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January 2024 by Iesus “Atah” Morales
I think they prefer only drive thru
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January 2024 by Sharon Rosati
Best service always greeted with a smile. Daves burger the best.
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January 2024 by Tara Biggerstaff
Very slow service at drive-through. Wrong item given to us. This has been our experience more than
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January 2024 by pysco bros
i would give 0 stars if possible. absolute worst useless employees...horrible horrible service...miserable atmosphere ABSOLUTELY HORRIBLE oh after 15 mins in drive thru sitting area and being charged we never got our food...had to go in only to be met with annoyed employees bc we expected them to actually do their job- DO NOT GO HERE
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December 2023 by Christopher Medeiros
Came in for a quick lunch. Ordered a #7 and paid. Noticed when I got my receipt that it was $2 more than the menu behind the counter states. I mention to the guy ringing me out and he just shrugs his shoulders and says I don’t know, must be tax… I said it clearly isn’t tax. He responds that it automatically rings you up for a double. I reminded him I didn’t order a double.. he said it does it automatically, which clearly isn’t accurate. Dude just admit you hit the wrong button/picture on your machine.. not worth a fight over $2, but clearly frustrating.. no apology given, no offer to correct the order.. Pretty much told to just deal with it.Further more gives me a cup to dine in and the machine has no soda unless you want HI-C. I ask him if there are more options in the back and he said, oh yeah I have to fill the machine.Keep in mind I was the only customer in the dining room.. now I understand why.
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December 2023 by Justin Belanger
I went through the drive through and they were playing rap music and gave me attitude because I asked for my drink they forgot and a sandwich I didn't
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December 2023 by Omaira Roldan
The place that I do not recommend that you go, as it is possible that a manager is behind an employee with a taser throughout the store playing super loud music, you cannot eat calmly and the most incredible thing is a customer went to complain and the same manager a The employee and the one who makes the hamburgers also came out to talk bad to the customer and the customer recorded everything then they complained if the customer gave them a shrink and then they said another crazy person but take action leave the game the Osha law exists
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November 2023 by LM D
I went to the Wendy's at 1799 Meriden-Waterbury Turnpike Southington Connecticut at 3:30 p.m. on 11/18/23. Went inside to order and the employees were playing rap music so loud that the bass was rattling the building. There was no way I could stay in there and eat. The employees were dancing around not even noticing that there were those of us who walked in to order and immediately walked out. I got back in my car and went to the drive-thru and of course I couldn't hear the gal who was taking my order because the music was drowning her out. I placed my order pulled up to the window and asked the gal why the music was so loud she just looked at me ... shook her head and then she said some of the employees like to listen to their music. I told her this was ridiculous it was a business and I couldn't eat inside because the music was too loud and inappropriate for a business. Obviously there was not a manager there or this would not have been going on. I got my food pulled away and of course my fries were cold. But I figured since they didn't care about my hearing they weren't going to care that they gave me cold fries. Very, very disappointed with this Wendy's. I won't be going back.
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October 2023 by So Blunt
I was going to order food, but noticed a couple of sanitary issues. One young lady working the fries kept touching her phone. The young man mopping the floor, stopped mopping to help with the food order backups. I witnessed that he didn't wash his hands, but immediately began preparing the burgers. I bought 2 premade chocolate chip cookies and my clients actually had ordered meal deals. I gave the food 3 stars because my clients liked what they had ordered.Parking: Good parking.
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October 2023 by Ronnie presuto
Went late night and the staff was super cool. Clean restaurant. Food was good and fast!
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October 2023 by Andrew Garstang
On multiple occasions we have not gotten “plain” hamburgers or cheeseburgers. Super frustrating when our kids don’t like ketchup and the plain burgers have ketchup on them.