Awful, unhelpful, unprofessional, useless. Don’t go here. Spent 1.5 hours here and they couldn’t do anything. I know more about their products than they do. Shame on Verizon. Go to the Cheshire store on Highland Ave, way better.
March 2024
store doesn't accept returns, tried a wifi item for 30 days (never used it), tried to return, was told "we dont accept returns". Just go to a different verizon like on Berlin Tpke. Not worth the hassle of going here.
March 2023
Don’t do business here. Go to an actual Verizon location. Avoid the headache.