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March 2024 by Olivia Thompson
This is the best Pep Boys in the area! Everyone is very friendly and they diagnosed the issue very quickly and had me in and out in no time. I definitely recommend bringing your car here for servicing!
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February 2024 by Alfredo Esaa
Great service
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February 2024 by Rose “Jamdongal” Arnold
I am concerned about the service I am actually getting because there is always a change in management. Every time I go to get my oil, change it a new manger/reception, etc.
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February 2024 by Julio Zuluaga
I went to change the battery of my dodge and the attention was spectacular.
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February 2024 by william white
Good service
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February 2024 by Keven P.
First off I'd like to thank the manager tim for taking me in so quickly. Called and he said come on down we got time. Had to get oil change. Quick efficient. I had to be in Cincinnati later that day and I didn't want to drive with low oil. Outstanding service. Tim was honest with me. Just a great neighborhood pep boys. Glad to see that great customer service goes a long way. You go to some of these places and the service is horrible. But pep boys of southington. 10/10. Highly recommend to all.
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February 2024 by Sahirah Boyd
Called in to confirm my appointment and figure out which tires made sense to purchase. I spoke to an associate over the phone and she was extremely helpful and patient with my questions. She recommended a solid Cooper tire and gave me a decent quote. On the day of my appointment Tim got me situated. I loved that Tim had easy access to my quote and tires left by the sales associate I spoke to! She did an excellent job and was well organized. Tim got me in and out thanx to his team. Most notable however was how he interacted with each customer having a personalized touch! I definitely recommended this spot! Thanks guys!!
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February 2024 by Alessandra Sicilia
Super helpful staff when it came to the issues I was facing. Angie and Tim were very patient and professional. 10/10 would recommend them!
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February 2024 by Mrs Oli
They are awesome ??. I would recommend anyone here Tim was awesome, he helped me with everything I needed ☺️
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February 2024 by brandon barnes
Angie did a great job helping me out with a difficult issue for my rental vehicle. She didn’t give up and used 100% professionalism. Thank you again, really hope you get a raise or bonus! Great asset to the company.
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February 2024 by Angelena Sholun
Angelis was super friendly! I came in looking for new tires for my vehicle and was hoping it wasn’t crazy expensive. She helped me get four new tires for a price that didn’t make me feel taken advantage of. She explained how long they should last and what I should do to maintain them (ex: tire rotation and balancing). They need more people like her in customer service!
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February 2024 by Bxnz
Angie delivered great customer service will definitely come back
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February 2024 by Andrew Pawlak
Guys were awesome and really hooked me up!!! Awesome!
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February 2024 by Taylor Pattek
I went to get my flat tire fixed and was met with such great hospitality by every worker I encountered. I dropped my tire off the be looked at and it was done in less than an hour. Since nothing was wrong with my tire, they filled it up and put it back on my car all free of charge!!! I will definitely be going back here in the future and you should to!
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February 2024 by Kelley Whitlock
Amazing customer service! Tim was great! He was able to fit me into the schedule with my tire leak. I was in and out in less than half an hour. Would definitely recommend!