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January 2025 by Kiara Ruiz
In December, I was in a car accident that left my car totaled. Police officers at the scene called Northeast Mobility to tow my vehicle and it was one of the biggest blessings, given everything I was going through that day. Victor arrived quickly and took my car out of traffic, gave me clear instructions on what to do next and reassured me everything was going to be okay and that they would take care of me. The guys at Northeast Mobility did just that and MORE. From that moment on, Mario was exceptional at helping me get through the process of even filing my claim with insurance and providing me with a rental right away. He kept in contact all along, helped me make phone calls and navigated me through the whole process. These guys were even arriving at the office to help me after hours! Completely going above and beyond! I have no idea how I would have navigated through such a difficult time without these guys. Thank you, Adam for having such an exceptional team! All of you are great! HIGHLY recommend Northeast Mobility in Southington for all of your towing needs!
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November 2024 by Stjuart Hyska
Fantastic to work with, very honest service
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April 2024 by Danny Reyes
Adam P. and his team at Northeast Mobility are an exceptional crew. After weeks of runaround from our insurance company, stemming from a car accident resulting in our vehicle becoming totaled, we felt hopeless. We decided to work with Adam and the team at Northeast to help navigate our claims management process. Immediately Adam established recovery and proper review of the vehicle damages, he also facilitated safe and secure storage. In addition to this same day service, he contacted the insurance carrier and expedited the claims processing. We finally were properly contacted and began to see some real work being done. Adam kept consistent and professional communication with us to keep us aware of what was happening and what we were to expect. In our process to get a proper vehicle valuation we ran into yet another snag on not being properly compensated on our vehicles value. Northeast was able to again faciliate a thorough and fair review and get us properly compensated after such an already traumatic experience. We couldn't thank this team enough for such care, concern and attention to detail to turn such an unpleasant situation into a pleasant experience. We will always continue to work with Northeast and strongly advise that before others get improperly guided that they reach out to Northeast Mobility and get the proper service and guidance required to get through this complex process that is not easily understood to the average consumer. Call Adam today and tell him Dan sent you! You won't regret it!
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March 2024 by Devane Coke
Northeast Mobility is a team of experts who you can trust. Fast, Courteous, and knowledgeable. Wouldn't tow with any other company.
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March 2024 by Gunnar Mason
Came to pick up a car, and left with the car +$20. The owner gave me money for lunch for no reason other than to be nice. This gesture alone shows what kind of operation this is. Wouldn't hesitate to call them
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January 2024 by Richard Bartholomew
Reached out to me and took care of everything. Was a great help. Can’t recommend enough!
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December 2023 by Stephanie Mathis
EXCELLENT CUSTOMER SERVICE! I can't remember the gentleman's name, but I believe it's Vito or Victor, but he went above and beyond to help with question!!!! Very satisfied customer!!!!
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October 2023 by Timothy Paragone
Really professional service. It was my first time involved in an accident and the staff was very helpful from the start and made the process so easy to understand. Went above and beyond with their assistance throughout the process.
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June 2023 by lakshmi telekepalli
Adam and Victor were friendly and guided us through the process with the insurance and rental when my car was totaled in an accident.
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April 2023 by Vincenza Dellaquila
I want to thank Adam and Mario for all their services and help with the insurance adjuster, and filling out forms, when my son totaled his car.You all are a #10!Service: Car towing
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April 2023 by Stacey Rydzewska
Hands down the most honest, reliable, and nivest group of men I’ve come across. My car got totaled on the way to work, and I was so shaken up.. but by the grace of the powers that be, Adam arrived with tow truck and his demeanor so calm and reassuring, and he so genuinely kind in a way that’s hardly seen nevermind experienced in this day and age. He helped me through from toe to insurance claim closing. He's a man of the highest integrity and my loyalty to his work and his company is well deserved. Highly recommend 100x over.Service: Car towing
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March 2023 by Donald Wanzer
This place towed mytruck after an accident. They helped me deal with the insurance company and got me paid on diminished value. I highly recommend Northeast Mobility in Southington CT Next time you need bodywork give them a try!!Service: Special vehicle towing
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February 2023 by Ted ONeill
A great place to do business! My car was badly damaged in an accident on the highway which required towing to Northeast Mobility. Adam set me up with a rental car that first day and was extremely helpful from our first conversation through the entire process. I highly recommend this place!Ted O.Service: Car towing
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January 2023 by Adam P.
My car was totaled in a front end collision. I was in Southington when I had an accident and had to contact the police to get a report for the accident. When they arrived I was told I could not use my triple A to tow the vehicle home. They use this tow service in the area where my accident occurred. I was very nervous about all of this at the time. How would I pay for everything? This company and everyone there was amazing and went above and beyond! They worked with my insurance company to get me the best deal possible!
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November 2022 by Beth Marcaccio
I was involved in a car accident and they were professional and came immediately to the scene.They also drove me to the car rental locationVery informative and helpfulService: Special vehicle towing
