Cell Phone Stores near Southbury, CT

“Johnnie is my guy!!!! Been coming to him for years and no matter what the situation is, he always figures out how to take care of me. I broke my phone this time and he managed to get me a new phone without killing my bill. I bust his balls all the time because Verizon is expensive but I know when I go to him I'm getting someone who knows their stuff and who isn't gonna try to screw me over as soon as I walk in the door. The service is pretty good where I need but he's a big reason why I haven't switched after all these years.”

“Service was excellent!! Darren helped me out! He was very informative and helpful. He answered all my questions and was extremely pleasant! Thank you so much Darren!”

“Cannot say enough about the great service I always get from Brandon at Watertown Verizon store.He always goes above and beyond to solve the problem and dies it with a smile?”

“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”

“I arrived about an hour before closing on Thursday night. My mother wanted to upgrade her phone. The store was immaculate, well stocked and very well lit. Will D., the solutions specialist, directed me to the iPhone SE after I mentioned that my mother was 92 years old and never had anything but her flip phone. After reviewing her account, he mentioned that she should be getting a $20 credit because she was already signed up for auto pay and paperless billing. He said in order to receive that discount she would need to switch her payment method from credit card to bank account. In less than an hour I was out the door with my mother's new phone. She was thrilled but I did need to bring her to the store the next day so she could update her account to get the $20 credit. She had a few questions which Will who I am now referring to as the super savvy senior citizen representative patiently answered. His friendliness and clear explanation of how to work the phone made my mother totally at ease. In a day she had learned how to text, take photos, set up her email, and was totally comfortable using her new phone thanks to Will!”

“I am floored with the professionalism,the kindness and the patience of Kaylaand Terrence.I was so nervous about finding a new mobile carrier and now I’m excited about this new relationship with T-Mobile. These two people exemplify the finest of customer service andit is very clear that they care a lot about their customers and guests.Kayla is a dream: so knowledgeable, so efficient and so confident.They are the cream of the crop and I hope they get recognized.I’m so thankful for them both and I am referring friends and family to this store, absolutely.”

“I recently had the pleasure of receiving outstanding customer service from Josephine at Charter Spectrum. She went above and beyond to assist me with my account-related issues. Josephine's kindness and helpful demeanor made the entire experience a breeze.Not only was Josephine extremely knowledgeable, but she also demonstrated a genuine commitment to resolving my problems. Her expertise in handling the issues with my account was truly impressive. She took the time to address all my concerns with patience and clarity, ensuring that I left the interaction with complete satisfaction.I appreciate Josephine's dedication to providing excellent customer support. Her professionalism and positive attitude made a significant difference in my overall experience with Charter Spectrum. I highly commend Josephine for her exceptional service and thank her for making my interaction with Charter Spectrum a positive one. If all customer service representatives were as capable and helpful as Josephine, navigating account-related issues would be a much quicker and easier process.”