“I had my refinance done with the HFCU. They offered great rates and lowest fees. Taylor Carlson with the South Windsor branch is the Best! She is knowledgeable, professional, and responsive; made the process easy and straightforward. Thank you!”
“Love, love, love I think this is the BEST branch of all the branches I have done my business with. Every single person will say hello as soon as you walk in the door. The tellers have personalities and really know their business. One day in particular I used the drive thru but the tube wasn't working. The teller came in the speaker and said " I'll be more than happy to come out and take your transaction". WHO DOES THAT????? I told her that wasn't necessary, I'll come in. Really? Talk about going out if your way for service!”
“Always great customer service! Carlos spent time explaining the benefits of savings to my teenage son, various saving options, showing him how to use the bank app… Staff at the South Windsor branch went above and beyond my expectations every time we visited their office.”
“I will recommend this bank and I am very grateful to Mr. Jonathan, thank you for his patience with me and my son, excellent service, if I could give a thousand stars I would. Thank you very much.”
“Extremely helpful, had a fraud alert on my debit card I called yesterday and spoke to Nicole had home phone issues, she tried everything she could think of to get everything taken care of for me, she was wonderful, went today and they took care of it right away”
“I want to give a shout out to Lisa Valles at the Buckland rd branch. There has been some issues lately that needed special attention, and Lisa has been such a big help in every step of the way. I’m glad and thankful to know that there is someone is out there that I can count on in a pinch, with a great work ethic, and with great customer service. Thank you Lisa!”
“Kevin, Matt are most welcoming employees/ Ms. Brooks too Tellers. They are helpful and understanding and provide excellent support when I ask. I love coming to this branch.”