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November 2023 by Kwame Mcgill
Payton grate Service very knowledgeable recommend speaking with him didn't feel pressured Got exactly what I was looking for thank you
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September 2023 by T P
Maylee was the representative that assisted us with our first and recent purchase, She was excellent and knowledgeable about the product and made us very excited about the purchase. I hope we enjoy the mattress as much as she explained how great it is to have one! Thank you for your help!
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August 2023 by Tammy Moskites
Payten was great informing us about Sleep Number beds. He was knowledgeable, polite, friendly and helped us figure out the right bed for us We take delivery on Tuesday.
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May 2023 by Jaclyn Brown
Our salesman, Peyton, was friendly, knowledgeable, and patient with my very skeptical 15 year old son. I am beyond pleased that he actually LOVED the sleep number bed above all others he had tried and we can't wait for it to be delivered! He has chronic neck and back pain, coupled with insomnia, and our hope is that that bed will provide him much needed comfort!
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March 2023 by Katherine Gendreau
Loved the store, very clean bright and cherry and the set up of all the different bed types. Our sales associates was very knowledgeable as well as the manager as we had a few questions for.
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February 2023 by Gina Samples
Our Sales Associate Jeremy was on point and answered all our questions!!He gets 10 Stars ⭐️
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January 2023 by Francis Miele
Sales staff is great. They knew their products very well and were very helpful
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January 2023 by Cherryl Ricard
Anthony Morabito at the South Windsor Store was very knowledgeable and helpful. He was pleasant and professional. It was a great shopping experience.
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September 2022 by Marilyn Lawson
After owning a Sleep Number bed for 20 years (the same one), it was time for a new one. We couldn’t be happier with our experience at the Evergreen Walk store. We recommend that you ask for Paul. He was so patient, understanding, and knowledgeable - not at all pushy - while demonstrating the bed we didn’t think we needed, but ended up loving, because of his expertise. Anthony deserves a shout-out as well, because he crunched the numbers. Thanks, guys! Can’t wait to get the new bed!
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July 2022 by Joe Tanguay
Very nice salespeople. They do work on commission and of course want to sell you a bed. Although suggestive, our salesperson wasn't pushy. We didn't buy a bed as we have found other types of air bed options. They're not cheap and we are looking at all options.
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June 2022 by Melanie Maloney
We had such a great experience at this store. The staff was so helpful. A special mention to Payton who helped answer all our questions and explain how the beds are designed to help us get our best sleep. He even helped us set up the app before we left the store.Highly recommended.
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April 2022 by Jody C.
What a terrible experience this was. Ordered a new mattress and had to wait 2 weeks for a delivery. You are given a 3 hour window as to when they will arrive. At the end of the 3rd hour, called and was told they would be there in 30 minutes. When they did arrive, the driver looked at me and asked what I ordered. Never a good sign. I told him a mattress and he told me he had no order for me on the truck. So glad I stayed home all day waiting for this. So called the company and had to wait for a call back the next day. The best they could do was make me wait over 2 more weeks for a delivery. At that point I canceled the order. The customer service is appalling. This was their mistake, which they acknowledged, and they could care less. Would never recommend them to anyone.
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April 2022 by Amy Popper
Joseph was great. Super knowledgeable and made the mattress buying process less overwhelming.Thanks for all your help!
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January 2022 by glenn mac gregor
Joseph at this store was excellent at what he does. Respectful, understanding, and knowledgeable. Somehow, we actually had a good time trying out and learning about Sleep Number beds. Very well done -
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December 2021 by Janice Gudinkas
My associate Jeremy B. at Sleep Number In Manchester CT was absolutely the finest man you could have on your staff.-Friendliness-Comfortable- Rapport amazing!-Knowledge-Great suggestions for very soft pillow. I'm very fussy about my dang pillow. I was shocked when he pulled out & suggested a perfect pillow for my sleeping neurosis!- We added really a soft SOFT sheet set.-Leo blue light blocking glasses - I had been looking!- Thanks to Jeremy for placing the heavy weighted blanket & new soft pillow on me. I think I fell asleep! Got the blankie!- My waking sunshine devise broke so f time to replace. Good, small light.- Unfortunately, I just purchased a good mattress from Mattress Firm on line (my house burnt up). I bought the same mattress. *** I shall check the trial/return date - I'm sold on your gorgeous inventory. You folks know COMFORT!I have no issues with my new mattress, but, hey, I didn't know about Sleep Number (just TV).Jeremy is a great ambassador for Sleep Number. Believes in what he sells & uses his talent & personal strengths.We chatted a bit about life (don't worry, no other customers). He showed interest and empathy in my tragedies of late. Great personal traits.That personality increases return customers and referrals as you well know.If Jeremy was not there, I highly doubt I would have spent time browsing for "fire" replacements.That day I was on a mission for a PILLOW. I was not shopping for other! Bought pillow, blanket, light, glasses. Discounts had value.So, in short, Jeremy OVER deserves a big raise or Holiday Bonus.Say thanks to Jeremy!
