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December 2023 by Jeffrey DeMarey
Allways clean and good selectionMy wife loves this place.
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March 2023 by David Schwartzer
You may pay a little more for clothes at Eddie Bauer but you get what you pay for. High quality clothes that fit well.
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February 2023 by Marc Grandpre
Not a good place to shop for larger men. Don’t waist your time if your waist size is larger than 35 or 2x for shirts and coats.
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December 2022 by Henry Lopez
We had nothing in mind to purchase, just looking. The store was clean and well organized, and they had some products on sale. Nice walk.
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June 2022 by Sal DeFini
Bought a tee shirt but only because I had a coupon. Not much else I liked
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April 2022 by Barbara Ann
Super clean store with amazing and helpful people working there!
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April 2022 by Lelieth Gordon
The ladies were polite and ready to serve the customers.
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January 2022 by Anne Morris
I bought a down jacket from Eddie Bauer more than a year ago (I didn't keep the receipt). The bottom of the lining shredded because the lining material wasn't long enough to be folded and secured to the polyester shell. Neither the store nor their national customer service department would take it back because it was more than a year old. This was not a wear issue; it was a manufacturing issue, which is something that should have been a subject outside of the purported warranty escape. Very poor customer service.
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August 2021 by Christie TuyếtMai
Move over L.L Bean. This is truly an exceptional customer services. I purchased a winter coat last year, and it had several mechanical issues with the zipper. I brought it back to the closet store of my residence this year to see what the store can offer me. To my surprise, the store staff offered me an even exchange for another similar coat while I was in the store, so it wouldn't leave me coatless during the winter. After making me the offer, the staff worked with me diligently to locate another coat in my size, and color which is not a walk in the park. That's an outstanding way of taking care of your customers, and stand behind your products. I'm glad I didn't make a purchase at L.L. Bean for my current winter coat!
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August 2021 by Norma Vivar
Super helpful staff. Easy shopping experience. Clothes that fit. Consistent time after time.
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August 2021 by Johnna O.
The sales clerk Michelle was rude and not helpful, at first she would not allow me to use the bathroom with my child then when we were trying to go quickly so we could leave to use the restroom quite far away she seemed to be going purposely slow. We were the only customers in the store. I have never wrote a review before and signed onto the app just to post this.
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April 2021 by Chris D
Disappointed to find out could not try on any items I was interested in purchasing,I went to LL Bean instead
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April 2021 by Tracy FARADAY
Had a lot of sales in the store
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December 2020 by Christie TuyetMai Nigro
Move over L.L Bean. This is truly an exceptional customer services. I purchased a winter coat last year, and it had several mechanical issues with the zipper. I brought it back to the closet store of my residence this year to see what the store can offer me. To my surprise, the store staff offered me an even exchange for another similar coat while I was in the store, so it wouldn't leave me coatless during the winter. After making me the offer, the staff worked with me diligently to locate another coat in my size, and color which is not a walk in the park. That's an outstanding way of taking care of your customers, and stand behind your products. I'm glad I didn't make a purchase at L.L. Bean for my current winter coat!
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December 2020 by Joseph Sevigny
Didn't have the bottoms of a thermal set.
